Hotels Near TUHH - Institute for Software Systems in Hamburg

OK - it's still the furniture I knew from the time when it was the Forum Hotel. And that's very long ago. But in autumn the renovation is supposed to go. The reception was very friendly. It's been really fun. I have a beautiful room with beautiful views of the city. Unfortunately, very much is built so that you may not be able to look at the elbe at all next time. Unfortunately. This time there was even a process that was close. Until the water pressure (15th floor) the shower was all right. But this is natural and there was no standard. I was surprised at breakfast. Besides the friendly staff, which quickly cleaned, the offer was very versatile. I asked: the fricadels tasted as they did (burned apple pieces) and not for convenience. But you didn't want to make yourself with foreign pearls and thought it was convenience. But it was all very good. I will put the hotel more in my focus once I'm back in Hamburg.

Top notch employees. So friendly, so service - oriented, so authentic! I don't want to speak about the hardware: It's new and spotless and the quality of the breakfast for a three star chain is much better than you would expect. But extraordinary are the employees I met today. Front office is super friendly and efficient. Can't remember their names but took a pic of them. They are the right persons at the right place. They walk the extra mile. When it comes to the breakfast area I encountered their team leader Maeretha. She is one of a kind. Extremely enthusiastic with a winning personality she could excel in any field. She is very happy with her job and fulfills her role in an exceptional way. If I would be her father I would send her studying at a Swiss hotel school to become the CEO of Hilton Germany 🇩🇪! It was a pleasure to meet her.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

My room was the furthest away possible from the lift. It was in a corner, corner shaped, I felt awfully cramped. There was NOT A SINGLE DRAWER IN THE ROOM! THERE WAS NO WARDROBE IN THE ROOM. There were only 3 hangers to hang my clothes, EXPOSED ON THE WALL. Awfull experience, I feel cheated. I will never use this hotel or trip again. And will block trip.com from being acessed from within my company.

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

I have stayed here many times and the hotel is very cost-effective and not far from the subway. It's a hotel with decent hardware, and the price-performance ratio is pretty good even if the budget is limited. Will stay here next time. Marriott points cannot be used for agent bookings.

The hotel isn't quite finished yet, but I still felt very comfortable there. The location is great, you can quickly walk to the Alster or take the subway to the city center. There are many practical details in the hotel (kitchen in the room, water dispenser in the breakfast room). The staff is very friendly. Especially for only 3 nights, I thought it was great that no room service was included - you really don't need it in such a short time. The breakfast contained everything you need to start the day. The only thing I missed was a kind of bedside table next to the bed and salt/pepper shakers on the tables at breakfast - there was only one on the buffet, which is a bit impractical. Overall thanks for a great weekend and see you soon!

We did one night stop on our way from Berlin to Billund, the hotel is far from the city center but that´s not our goal this time so the location was good for us. The room was clean and a note was left on the bedtable saying ”Welcome enjoy your stay” which was nice. Breakfast was crowded ( in elevators you can find rush hours of breakfast ) and the staff barely had control at some point. Breakfast had good variations for all of us. The parking lot was located in the basement and you could walk straight from there into an elevator. All in all, clean hotel with great staff and fine locationif you are not planning on spending alot of time in city center.

The concept of an airport hotel is basically its full connectivity, which means most guests there are actually passengers and choose a hotel based exclusively on how it gets integrated with the airport. I had stayed before in this Ibis and the experience was great; this time, however, it was simply awful. First of all, they no longer offer an airport shuttle. How can an airport hotel be called an airport hotel with no direct connectivity with the airport itself??? It is also not possible to use public transportation, for no bus/tube line connects both. Walking is possible, though, it takes a quarter of an hour, but make sure not to have suitcases to drag. A taxi costs 10 euros for a 4min ride. The hotel is not in an easy area, there's not much around it in terms of facilities, the unconnected airport itself being the only one, and still the restaurant won't open for lunch or dinner on weekends - what managerial choice is that?? Guests walking along the corridor in underwear, families in more than a room slamming doors, loud children playing in the corridor, noisy snoring neighbours - how can one have a pleasant sleep or rest there?? One of the lifts is out of order and the only one in functioning gets constantly blocked by housekeeping or guests. Receptionists have no autonomy and there's never management in the house. And the overnight for over 100 euros isn't exactly a bargain. This time, my feeling is that time and money were completely wasted by staying there; maybe Motel One next door could be a better and cheaper option next time. All in all, to be honest with everyone and since the connectivity doesn't exist at all, the hotel should change its name to Ibis Gross Borstel instead and nobody would feel deceived in the end.