Hotels Near Kleingartenverein Südelbe e.V. 767 in Hamburg

Top notch employees. So friendly, so service - oriented, so authentic! I don't want to speak about the hardware: It's new and spotless and the quality of the breakfast for a three star chain is much better than you would expect. But extraordinary are the employees I met today. Front office is super friendly and efficient. Can't remember their names but took a pic of them. They are the right persons at the right place. They walk the extra mile. When it comes to the breakfast area I encountered their team leader Maeretha. She is one of a kind. Extremely enthusiastic with a winning personality she could excel in any field. She is very happy with her job and fulfills her role in an exceptional way. If I would be her father I would send her studying at a Swiss hotel school to become the CEO of Hilton Germany 🇩🇪! It was a pleasure to meet her.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

Not bad for a few nights stay. I recommend it

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

Let me put it this way: just refurbish that hotel and you will get a great place at a great location. The hotel is located directly to the train main station of Hamburg. Best place to discover this city. However, the interior is no longer state of the art. All old, very old. The elevators, the reception, the rooms, the bathroom. All old, time to break it down. Paying such a price for such a place is not acceptable any longer. I went to a new hotel on the other site of the train station the day after, payed a little more and got pampered in brand new style. The hotel itself was clean, the room and the bathroom was well cleanded, too. Beds are comfortable and rooms are quiet. The bathroom has these typical mold stains in the shower, the interior is old fashioned. Even a shower curtain is still installed. No refrigerator, no welcome water, nothing. WiFi was okay. Breakfast was really good despite of the fact that the waiter was one of these grouchy guys ... ”room number”??? So yeah - not again, try to become modern.

It's all well and good except that there's a lack of humidity in the room and the air conditioning/ventilation somehow doesn't work. Unfortunately I couldn't fall asleep properly due to the dry air and this led to a cold. Otherwise clean room, the staff are friendly and helpful.

Thoroughly enjoyed my 3 night stay! The rooms are so warm and clean and the location is just perfect- literally across the road from the central train station! You can walk everywhere from the hotel or take the train anywhere in the city and direct train yo the airport only 30minutes! Would happily stay again ❤️

We stayed here for 5 days for a family visit. The hotel surprised us in a good way. Everything was clean efficient and pleasant. The location was also ideal for us (5min to the subway/tube station). Modern building, nice breakfast buffets - nice bathroom, and quiet room. Couldn't ask for more. Wir waren sehr zufrieden mit allem. I think it also presented good value for money.

I was from 28.07.22 - 29.07.22 in the beautiful Intercityhotel Hamburg-Barmbek. We were welcomed by a quite young receptionist. She was very professional and especially friendly. You already felt right well. The wish in the 3. The floor was filled with a beautiful view. The beautifully furnished room has a pleasant size ( we had noticed the cheapest category). The bed was very comfortable and let us have beautiful dreams. There is even Sky Sport/Bundesliga for which men may be interested. Also a minibar with a free water bottle has jumped into our eyes. Very worth praising! Also there was a great rain shower! The only manko was the air conditioning, which was already set at -1 degree Celsius at the arrival. But it was then possible to adjust it individually. What we also felt positive is that there is a free ÖPNV ticket for each hotel guest including. This was very good because we went to Musical ,”Wicked” in the evening and we could conveniently drive to the stage theater new Flora. To the train station you need only a maximum of 2 minutes from the hotel. Generally, this is a very good central hotel. Let's come to the only critical points, and to breakfast, which is currently offered for €17 per person. Unfortunately, we were very disappointed at that point. Most because we paid together at first €51 for it. The breads were very hard. The spoon was dry and the stick appeared not to be made by itself. For this price it was not good at all. This was notified at the reception below and the criticism was also taken very seriously. The woman was also a young receptionist and also very friendly. After our question how to stay here now, we were friendlyly refunded a breakfast and the parking ticket. You can't really make meckers at the service. Thank you very much to the friendly and professional staff and staff!

The concept of an airport hotel is basically its full connectivity, which means most guests there are actually passengers and choose a hotel based exclusively on how it gets integrated with the airport. I had stayed before in this Ibis and the experience was great; this time, however, it was simply awful. First of all, they no longer offer an airport shuttle. How can an airport hotel be called an airport hotel with no direct connectivity with the airport itself??? It is also not possible to use public transportation, for no bus/tube line connects both. Walking is possible, though, it takes a quarter of an hour, but make sure not to have suitcases to drag. A taxi costs 10 euros for a 4min ride. The hotel is not in an easy area, there's not much around it in terms of facilities, the unconnected airport itself being the only one, and still the restaurant won't open for lunch or dinner on weekends - what managerial choice is that?? Guests walking along the corridor in underwear, families in more than a room slamming doors, loud children playing in the corridor, noisy snoring neighbours - how can one have a pleasant sleep or rest there?? One of the lifts is out of order and the only one in functioning gets constantly blocked by housekeeping or guests. Receptionists have no autonomy and there's never management in the house. And the overnight for over 100 euros isn't exactly a bargain. This time, my feeling is that time and money were completely wasted by staying there; maybe Motel One next door could be a better and cheaper option next time. All in all, to be honest with everyone and since the connectivity doesn't exist at all, the hotel should change its name to Ibis Gross Borstel instead and nobody would feel deceived in the end.