Hotels Near Hamburg Reeperbahn in Hamburg

The worst reception staff I have encountered in my life (and I travel for work and live in hotel most of the year). I am referring to the old grumpy man,whose name I couldn't get to know. So firstly, the check in. The receptionist did not seem very greeting. But the shady stuff starts happening once I pay for my stay. I pay in cash and he tries to keep 10 euros from the change to himself thinking I won't notice,but luckily I know basic math. He didn't seem apologetic or too happy to give me the right amount too 😁. Secondly, the room. I expected this to be a no thrills type of place, but I found it ridiculous how when I booked a double room for 2 people, only one bed was ready and had sheets on it while the other one was completely bare (in Germany they usually have 2 single beds next to each other as a double bed). During my stay I was also asked by the receptionist if he can call the booking company and tell them I canceled my stay and if they ask me that confirm it, but since I already paid I can continue staying as normal. I found that awfully weird and shady and of course said no since why would I do that. And the worst of all was when I had my friend come stay with me (mind you I booked and payed for 2 people to stay). The receptionist asked him to pay another 20 euros in Cash when he arrived. And when I was told this I was really not ok with this and went down to show that I booked a 2 person stay and already paid everything. The reception at first started saying that I had multiple guests. Then started to say he never asked for 20 euros when the second guest arrived and he also started to use swear words and for me to shut up and go to my room when I demanded the money back. I was shocked to have a receptionist speak to me like that. Clearly this person is very shady and if he is a staff member and not the owner, I would advise the managers or owners to find a replacement since I really don't think a hotel is a right place for this person and on the long term you're gonna ruin your reputation. I really would advice to stay away from this place since it was not a relaxing stay at all. I would say the only good things were the bed (which only one of them was ready 😁), but the room itself is a joke, there were no hangers and no chair by the desk. A change in staff or some training and a few basic things in the room would make this place really worth while since it seemed newly renovated and is in a convenient location. Though st Pauli is a bit trashy to begin with, but you should expect that.

Hotel location is good, very close to the port, trestle bridge, the old tunnel of the Elbe River, it is very convenient to take the ferry in all directions; the conditions of the hotel are slightly simple, because not far from the rope street, the street is dirty, the staff is noisy, but the price is relatively low, short-term accommodation is acceptable.

I like Hamburg very much. This hotel is very good, very quiet, very clean, and there is no special smell. The location is also very good, and it is very convenient to take a taxi. If I go there next time, I will book this hotel again.

My room was the furthest away possible from the lift. It was in a corner, corner shaped, I felt awfully cramped. There was NOT A SINGLE DRAWER IN THE ROOM! THERE WAS NO WARDROBE IN THE ROOM. There were only 3 hangers to hang my clothes, EXPOSED ON THE WALL. Awfull experience, I feel cheated. I will never use this hotel or trip again. And will block trip.com from being acessed from within my company.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

I had a room in the rooftop with massive roofs and a rather small roof window. I don't know whether it runs like EZ or DZ. Two would hardly have gone. All right alone. Although you have no views of course ... The facilities were modern and quite tasteful. The bathroom was quite large and absolutely OK in relation to the room. At all, under the title price performance the offer was very good. Of course, a few boxes you need to do: only a slow lift. No refrigerator, no glasses, kittens were quality bad. Many TV channels - such as RTL - can't be received funnyly. Apparently because of lack of satellite shaft ... This is more amazing for today's conditions. In the room there was one clothing shaft in the open garden. Further promised on request. But just promised;-) Well an internal communication problem. Otherwise the young team at the reception was very nice and helpful. Packaging was also possible without problems in a secure room. The location was very good, right at the railway station and therefore direct ÖV connection. There are many restaurants around the hotel. I didn't try breakfast. Therefore my three-day stay was quite nyce;-)

I have stayed here many times and the hotel is very cost-effective and not far from the subway. It's a hotel with decent hardware, and the price-performance ratio is pretty good even if the budget is limited. Will stay here next time. Marriott points cannot be used for agent bookings.

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

OK - it's still the furniture I knew from the time when it was the Forum Hotel. And that's very long ago. But in autumn the renovation is supposed to go. The reception was very friendly. It's been really fun. I have a beautiful room with beautiful views of the city. Unfortunately, very much is built so that you may not be able to look at the elbe at all next time. Unfortunately. This time there was even a process that was close. Until the water pressure (15th floor) the shower was all right. But this is natural and there was no standard. I was surprised at breakfast. Besides the friendly staff, which quickly cleaned, the offer was very versatile. I asked: the fricadels tasted as they did (burned apple pieces) and not for convenience. But you didn't want to make yourself with foreign pearls and thought it was convenience. But it was all very good. I will put the hotel more in my focus once I'm back in Hamburg.