Hotels Near Rafe Banks Wellness Park in Hall County

We arrived on Friday 9/2/22. The receptionist was ok not overly friendly. We went into the room. The carpet was old and stained, the coffee table has been broken and glued back together, the phone had no buttons so you could call the desk, the ice maker was broken. We reported the phone and asked it to be replaced. I will say the bed was comfortable. Sunday I requested again the phone be replaced and was told someone will get to it. Monday night there were ants in the room. Tuesday I asked louder for the phone to be replaced and they spray for ants while we were out. Tuesday afternoon there has nothing been done. We demanded to speak with the manager which was not there. They put us in another room farther down the hall. That room had a working phone old stained carpet and couch. And the bed was hard. The receptionist said she would tell the manager and ask them to call us. We have yet to hear from anyone. For 179.00 a night you expect more. We are Wyndham owners and we expected better. And let’s not forget the broken side door. The hotel was aware of it. there were people coming in and out all day and night to certain rooms. Sketchy people hanging around the door with backpacks. RUN far away from this place

Stayed there this past weekend (7/27-29/2023). Im a musician and performed at the Boot Barn which is a music venue within walking distance from the hotel. Played with former members of Kansas, Journey and Lynyrd Skynyrd. Voices of Rock Radio. Performed 7/28/2023. After getting done playing. I walked back to the hotel. I was carrying two bass guitars, and hanging shirt, a bag of wet clothes and a musical pedal board. My hands were full when I got to my room. I set my pedalboard down to fetch my room key. Unlocked the door and went inside. After about an hour I realized I hadn't brought my pedalboard into the room. A pedalboard is an assortment of various effects pedal that help me create different sounds for different songs. Mine was roughly worth about $1600-1800. Went back out to the hallway and my pedalboard was gone. I panicked. I rechecked my room and not finding it there went to the front desk. This was about 10:30pm. A young lady was behind the front desk. Her name was Pagent. I asked if anyone had turned in anything lately and describe what I was looking for. She said they had not. I went directly to the club to make sure I hadnt left it there. I was fairly certain I had brought back to the hotel. It wasnt at the music venue. I actually saw my band bands still at the venue and they hadnt seen it either. At this point I was freaking out. I had another performance the following weekend in Chicago and the thought of having to replace everything as well as the financial hit to do so was not a good feeling. In talking with Pagent we came to the conclusion there wasnt much to do and I should try and get some sleep as at this point it was roughly 3am. I decided to get up early as to hang out in the lobby and see if I saw anyone trying to leave the hotel with it. I new Pagent got off work at 7am. Anyway, I walked down into the lobby and was blown away. During the night Pagent had printed up flyers and posted them on all the floors explaining the lose of the equipment and asking for help in finding it. Also, she had someone walk all the floors and the perimeter of the hotel looking for it. As if that werent enough she repositioned the security cameras at the exits and entrance to better view anyone leaving. I was floored. This young woman really went above and beyond to try to get my item back. Pagent got off work at 7am. I thanked her for her help and gave her a hug. About an hour later the keyboardist came downstairs to have breakfast. I asked if he had heard about my pedal board going missing and he said ”Oh, I have it my room”. My jaw hit the floor. Apparently his room was across the hall from mine. He however thought my room was the guitarists and that the equipment belonged to him and that he would return it to him when the flew to the airport the next day. He even texted him. The guitarist never saw the text and the keyboardist had no idea I was missing it. Kind of the perfect storm. Anyw

The hotel compares in quality and appeal as any Marriott Courtyard and better than som Fairfield Inns. The room was large with an entry foyer with seating. The blackout shades were pull down & completely sealing out light (as the curtain type fail at) For bath lovers, it is a shower only. Free breakfast typical of other hotels.

When we checked in we asked for the backside of the hotel and had a very quiet evening and night. The beds were very comfortable and the bathroom spacious. It was very convenient to I-985 spur on the northern outskirts of Atlanta. Since we asked for the quiet side, which may have helped on sound, but even if on the front side there was a Zaxby’s between the hotel and the highway. The hotel was very convenient to a Publix grocery store, as well as restaurants and gas stations. We would stay there again.