Guest User
October 4, 2024
What was once a FAVORITE property of ours while in Halifax has turned subpar. Though the cleanliness remains exceptional along with the free parking on-site, the remainder of the establishment lacks in more ways than one. Check-in clerk did not inform us of restaurant hours, whether or not they served breakfast, dining options nearby or general property information as previously experienced (we have not stayed here in quite some time, not regulars by any means). The room had a musty smell in it, one of which was not present in my colleagues room. The carpet was equally tattered as well as the wallpaper in some places in the bathroom. The beds were not comfortable, sagging in the middle when lying down. Furnishings/room style is equally worn and tired, crying for a much needed upgrade. We requested a late check out for 12pm and thought it was granted, the housekeeping staff knocked on the door promptly at 11am to inquire about whether or not my husband was checking out. After informing the house keeping of our request, no more than 5 minutes later, another staff knocked on the door for the same inquiry. Front desk staff needs to relay such requests to their housekeeping staff in order to minimize such disturbances. Overall, if you just need clean accommodations with free parking, this is it!