Hakuba Tokyu Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakuba
Hakuba Tokyu Hotel
2024 Asia 50 - Ski Hotels
4688 Hokujo, Hakuba, Kitaazumi District, 399-9301 Hakuba Village, Kitaazumi District, Nagano Prefecture, Japan
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When you stay at Hakuba Tokyu Hotel in Hakuba, you'll be in the mountains, just steps from Hakuba Ski Jumping Stadium and 11 minutes by foot from Hakuba Happo-One Ski Area. This ski hotel is 2 mi (3.2 km) from Hakuba Iwatake Ski Resort and 3.9 mi (6.3 km) from Hakuba Goryu Ski Resort.Show More
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Last booked 22 hrs ago
4.3/5Very Good·Excellent Amenities
Very satisfactory, very convenient, old hotel that focuses on quality.
Guest UserAll 65 Reviews
Amenities
Private ParkingFreeHot springsSkiingHorse ridingHikingSaunaMassage roomEV charging station24-hour front deskLuggage storage
All Amenities
Surroundings
Train: JR Hakuba Station
(2.8 km)
Train: Shinano-Moriue Station
(4.0 km)
Landmarks: オリンピックモニュメント
(300m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
2
Top Floor Standard Twin Entrance Side (5th Floor)
2 Single bed
30-34m² | Floor: 5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Concept Room"Arbre"Non Smoking
2 Single bed
64m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Suite 68 Square Meter Non-Smoking
2 Single bed
68m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
2
Deluxe Alps Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Economy Twin Room Front Entrance Side
2 Single bed
26m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
5
Deluxe Twin Front Entrance Side (2nd-4th Floor)
2 Single bed
38-41m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Standard Alps Twin Garden Side (2nd-4th Floor)
2 Single bed
34m² | Floor: 2-4
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Standard Twin Room Entrance Side (2-4fl.)
2 Single bed
30-34m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Top Floor Standard Alps Twin Garden Side (5th Floor)
2 Single bed
34m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
65 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.3
- Service4.1
Average for similar properties in Hakuba
Guest User
September 15, 2024
Because I was very satisfied with everything when I stayed at Miyakojima Tokyu Hotel, I chose Hakuba Tokyu Hotel to stay for three nights this time. This is a hotel with a long history. The rooms are spacious and the facilities are a bit old. The view of the Happo-one Mountains from the balcony is beautiful and spectacular. The hotel is located near the Happo-one Cable Car Station and is only a 10-minute walk from the Happo-ba Mountain Station. The hotel service is very average. The service attitude of the hotel staff is relatively indifferent. They rarely take the initiative to say hello and rarely smile. Because there are no places to eat around, we asked to book dinner when we checked in, and they answered that our seats were fully booked, so we could only go to a convenience store to solve the problem that day. The next day, they still answered that we were fully booked. Until the third day, a receptionist still refused to book our dinner. I told them that I was going to complain. The employee asked a female employee who was a little older next to him. The older female employee was also indifferent and reluctantly let us book dinner for the third day. By the way, the dinner that we finally got was really not good, and the taste was average. My overall feeling is that our stay seemed to have caused trouble for the hotel. Compared with the warm service we received at Miyakojima Tokyu Hotel, there was a huge gap.
Original TextTranslation provided by Google
Guest User
May 4, 2024
The hardware is Tokyu, but the content is just a lodging facility.
The staff are all in training and can't speak Japanese, it's awful. I'll never go there again. The clientele was also awful.
Original TextTranslation provided by Google
Guest User
April 7, 2024
Very satisfactory, very convenient, old hotel that focuses on quality.
Original TextTranslation provided by Google
Mollydoll
April 3, 2024
Never ever met such a terrible hotel! Dont go pls!
They clean our room at unreasonable time slot - when we just finished breakfast and return to our room to change. We found all our bedsheets and pajamas on the floor, and they asked us to just wait outside of the room for their cleaning. The breakfast time slot was provided by hotel.
We asked them to help call and book a restaurant for us, the hotel said because we check out tomorrow, they cannot book it.
We visited japan every month and stayed in many cities and regions in japan but this is by far the worst one. No service and disrespectful. I dont understand where the good reviews come from. It must be fake.
gracestar123
March 7, 2024
Nice location, all the snow resort are within 20mins drive. Liking the onsen most!
Zhijianshangdehua
February 19, 2024
Very good. The room faces the snow-capped mountains. You can see the snow-capped mountains while lying on the bed.
Original TextTranslation provided by Google
KatC
December 22, 2023
Early check in before 2pm. Service is prompt and friendly. We drove and free parking. Plenty of space for parking. A quiet place with ski rental. It’s more convenient to have a car so that you can drive around for food and sightseeing. The onsen has 2 pools, indoor n outdoor. Not very big and usually not crowded. Hotel room is big and we had a balcony facing the snow mountains very cool. Wish the hotel provides some food options like more vending machines. The ski gondola is a few minutes drive away from hotel.
Zhong qi jiang
December 17, 2023
Should book a car or else you have to walk 13 min from bus terminal since shuttle bus catered only at specific timing only
Guest User
November 1, 2023
The hotel has a shuttle bus, one hotel, two meals.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Private Parking
Free
Hot springs
Skiing
Off-site
Horse riding
Off-site
Hiking
Off-site
Sauna
Massage room
EV charging station
24-hour front desk
Luggage storage
Bar
Tennis court
Restaurant
Taxi booking service
Bicycle rental
Additional charge
Station pick-up service
Free
Currency exchange
Conference room
Additional charge
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Hot springs
Bar
Conference room
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
EV charging station
Transportation
Taxi booking service
Shuttle service
Free
Bicycle rental
Additional charge
Station pick-up service
Free
Station drop-off service
Free
Business Services
Conference room
Additional charge
Postal service
Fax/copying service
Multi-function room
Front Desk Services
Currency exchange
Safe at front desk
Bellhop
Luggage storage
Wake-up call
24-hour front desk
Lockers available
Self check-in kiosks
Languages Spoken
English
Chinese
Japanese
Food & Drink
Bar
Convenience store/kiosk
Public Areas
Elevator
No smoking in public areas
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Ventilation system
Humidifier
Vending machines
Garden
All rooms non-smoking
Health & Wellness
Tennis court
Massage room
Sauna
Ski gear storage
Hiking
Off-site
Hot springs
Skiing
Off-site
Horse riding
Off-site
Body care
Ski equipment rental
Ski passes
Ski shuttle
Public baths
Ski-in, ski-out resort
Cleaning Services
Clothes dryer
Laundry detergent
Laundry room
Cleaning services provided by external company
Rooms are disinfected between stays
Facilities for Children
Children's meals available
Children's slippers
Children's bathrobes
Children's toothbrushes
Accessibility
Stair-free main entrance
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Thermometers available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in kiosk
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For cot policies, please contact the hotel.
Breakfast
TypeWestern
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:JPY 2,994 (approx. Rs 5,451.44) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 1959
- Renovated: 1996
- Number of Rooms: 71
When you stay at Hakuba Tokyu Hotel in Hakuba, you'll be in the mountains, just steps from Hakuba Ski Jumping Stadium and 11 minutes by foot from Hakuba Happo-One Ski Area. This ski hotel is 2 mi (3.2 km) from Hakuba Iwatake Ski Resort and 3.9 mi (6.3 km) from Hakuba Goryu Ski Resort.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, which include outdoor tennis courts. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy French cuisine at Chamonix, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, which include outdoor tennis courts. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy French cuisine at Chamonix, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.