Hague Hotels with Swimming Pools

Stayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.

Echt een prachtig hotel, het is alsof je door een museum loopt. Waanzinnig mooi. De medewerkers zijn allemaal even galant, behulpzaam en vriendelijk. Je wordt met alle egards behandeld. De kamers zijn allemaal anders ingericht, maar allemaal even mooi. Het ontbijt was het enige wat een beetje tegenviel qua kwaliteit. Met name het brood was niet zo vers. Maar de algehele beleving maakte dit meer dan goed. Als je ooit een keer in de gelegenheid bent dit prachtige hotel te bezoeken zou ik dat zeker doen!

Really rate this hotel. Stayed here under previous management and enjoyed it then. The hotel is in a fantastic location for the world forum and allows easy walks into town and to the beach. Good quality breakfast but was chaos at 8am with lots of items run out and not being replaced. Came earlier the next 2 days. Service in the bar was terrible, a server told my colleague that they couldn’t make a cocktail on the menu because they ‘didn’t have time’. They’d already taken payment for it before they mentioned this. They then offered a beer in place which was 1/3 of the price and it took 3 members of management and 30 minutes to get a refund for the cocktail they didn’t serve. They then came back and said they now did have time to make it and that he could take it to his room, on his own, to drink it. He repeated the 5th time for a refund. That aside, If you want a good hotel in a great location in Den Haag, this is the one for you.

The breakfast is very rich, the service and indoor environment facilities are also very good. It is very close to the beach, and the nearby buildings are still under construction. In addition, dogs are allowed. This is not suitable and sometimes noisy~

We've just spent 4 nights here in a front sea view room with balcony overlooking the beach. Furniture on the balcony, including an ashtray which as smokers we appreciated. Room was very clean, bed including pillows very comfortable. Room fair size for two. Comfy armchair and a bench with cushions. Bathroom very clean and adequate size. Good range of toiletries provided. Minor point - I'm only 1.5m tall and found the soap and body lotion were mounted too high on the wall to be comfortable. All staff cheerful and helpful. Good breakfast selection including freshly cooked waffles and pancakes. Lifts were only a minor issue for us (although returning at midnight to be told both were out of order - our room was on the 4th floor, wasn't great) but if the hotel is full I can see it would be a major problem. We enjoyed our stay and would recommend.

After reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own