Guest User
July 16, 2023
The location of the hotel was great. We only had to walk across the street and we were on the beach. Unfortunately, the service was very bad. We were there at around 1 p.m. and asked if we could check in early. We were told no, but we understood that because we were two hours early. At 2:45 p.m. we went to reception with our suitcases and wanted to check in (in no other hotel so far has it been a problem to check in 15 minutes early).
The lady was very annoyed and told us that we had to wait exactly 15 minutes. So at 2:58 p.m. we just walked to reception and the lady told us as we walked that we were still two minutes early! What a disgrace! I have never experienced anything like that before.
When we finally managed to check in, we wanted to take the elevator up to our room. We had to wait another 10 minutes until the elevator came. It was also so tiny that the three of us and our three suitcases barely fit in.
Our room had a great view from the balcony, but the mini fridge was broken, there was no coffee/tea maker and we didn't even have a wardrobe. The cleanliness was so-so.
A little tip for those who come by car: the entrance is extremely narrow. We could just about fit through with our car (Q3) with the mirrors folded in.
I wouldn't book this hotel again. For those who just need a place to sleep and for whom everything I mentioned above is unimportant, the hotel should be suitable due to its great location.
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