Hotels Near Chattahoochee Mountain Fair in Habersham County

We were there for a Thursday-Sunday convention. Our group had reserved all but 12 rooms. This is an older facility so we expected things not to be perfect but this was very far from perfect. I will say that the AC will freeze you out. We had a room with two beds. The one I slept in was bad....no terrible. It sounded like it was going to come apart when I rolled over. It was almost like rolling in a pile of tin cans. It took quite a while and effort the part of the staff to get it swapped with one from another room. They did offer to let us change rooms. The trim molding on the top of the headboard of Kim, Brent, Joe or Brian busted their fannies to make things right but only had so much to work with. We heard that half of the hotel had been remodeled but the owner stopped and was not planning on doing any more. Stay away.

The hotel was clean and the continental breakfast was phenomenal. We spent time in the pool which was clean and nice. Shelley has great customer service and is awesome at what she does. She makes sure needs and wants are being met and that people have a wonderful time. We are grateful for her

The level of the motel, the child reflected that there were bugs in the room, did not sleep well for one night, Helen Town is not big, walked for half an hour and finished shopping, mainly looking at the building, the gift is not special

After checking in with Joy,we get to our room is not clean housekeeping was in room next to us,asked Brenda and Sadie if they had done our room I was informed then they had only done the beds the day before and they were playing catch up on the rooms,no paper in restroom,they did a quick clean and said they would be back tomorrow lie #1 We walked down to lobby for paper and was told by Joy that were so very sorry and take some off our bill lie#2 I put in request for housekeeping left the next morning went to town for 5 hrs returned to take a nap room had not been touched. Went back to lobby and asked when they would be cleaning our room was told oh they are on that door have they not done your room yet then asked Joy for trash bags and sheets for the bed another person was doing nothing but giving excuses they come in at 9 they should be there soon lie #3&4 went back up with trash bags and sheets clean the room wake up to our bill slide under our door full cost,needless to say we had enough walked down to checkout and was meet with the most childish nasty vile manager I have ever meet Judy my opinion customer service course is need without your customers you don't have a job

Convenient to everything and short distance walk. Pool was closed for remodeling.