Hotels Near Elvis Tours and Information in Gzira

We thought we would pay the extra and treat ourselves to a suite, based on the hotel website photos which show a sofa, chairs and coffee table. We were pretty disappointed with the room we were allocated. Although the room was large, the suite I was expecting only had a chair, footstool and a large round something! The view from the balcony was restricted as our room was at the side of the hotel and we overlooked the hotel outside bar rather than having a full sea view. It rained heavily on our first full day and it would have been nice to not have to sit on the bed while passing the time. I requested a room change, even to be downgraded but was told that the hotel was fully booked and nothing could be done. I had already checked the hotel website and various booking agencies which all showed availability. I met a manager later in the week, in the lift, who was shocked when I gave a negative to the question about enjoying my room. I got the usual response that they could have done something if only they had known. By then, our stay was almost over and I suggest that the front desk staff are trained to look for solutions rather than to just ignore requests. The room (suite) overall looked a little tired with lots of marks on the walls and the air conditioning was so loud that I had to wear earplugs in order to sleep. There was plenty of storage and a coffee machine but no folder with general hotel info. We therefore took a couple of attempts before successfully operating the coffee machine and failed miserably to quieten down the aircon. The bathroom had a shower, no bath but the water was hot when required. There was however, no space to put anything such as a toiletry bag. Breakfast was a bit haphazard in that food items were not replenished at times. Coffee could be made to order as well as omelettes, poached eggs etc but if you requested the orange juice dispenser be refilled or asked for a teaspoon, you were left waiting a while. I got the impression that the staff were trying to look busy rather than being well managed. The location of the hotel is ideal for bars and restaurants but not if you want a quiet area. The bus service around the island is pretty good and the water taxi to Valletta excellent.

The location is very good, right in Sliema. If you book a sea view room, you will be facing the beautiful sea directly. The room is also very big. The breakfast is also good. The price/performance ratio is good. There are many restaurants, bars and supermarkets around. It is very comfortable to walk on the seaside trail at night. This is my second stay. The deluxe sea view room I booked was changed to a side sea view room when I checked in. Because I took photos of the sea view room when I stayed for the first time, I changed to a sea view room after negotiation. So it was a little unpleasant, but it was finally resolved

It is said to be an executive suite, which is no different from an ordinary economy room. The window does not have a sea view. It faces a small alley and has no view. The location is okay. The breakfast service staff feels a bit discriminatory against yellow people. Every white person asked if they wanted coffee. We I stayed for three days and had breakfast for three days. I always asked for coffee by myself.

The hotel is relatively old, but it is in the first row by the sea. The room has a small balcony, facing the yacht marina. There is a small supermarket downstairs. You need to take the bus to the ancient city. The station is also downstairs. It is very convenient.

From before the arrival the communication with the hotel was perfect. The agent Ejay from Trip.com confirmed with Nigel from reception our late arrival. Nigel gave us all the information needed at the check in and greeted us every evening he was on shift, he's a great guy to have on reception. The staff on duty during the daytime was very friendly and perceptive of guests needs as well. The ones who excelled during our stay were the ones working in housekeeping and breakfast: friendly, kind, quick, they're an amazing team! I loved my holidays at Malta but without any doubt the stay at this hotel played a big part on this.

They hotel location is perfect and the services are very good. They also offer the best food. Every facility is available.

We arrived before check in, so we dropped our bags off and had a quick freshen up. First impressions weren’t brilliant, very dirty reception area/toilet due to workmen in the hotel. We went for lunch whilst we waited for the room to be ready. (The location is great) Check in was on time and the room itself was nice and clean. The main issue we faced is that the hotel is half finished, half of it is a literal building site (bare brick/no floors) and if you take the stairs to have to walk through it all. There is one lift, which is used a lot by the work men therefore is filthy and patched up with cardboard and tape. Each morning we were woken up at 7am by extremely loud banging/drilling vibrating the room. So loud that the TV didn’t even mask the sound. I believe no work should start til at least 9am when guests are present. I would imagine once the works are finished it would be a brilliant hotel and good value for money. It’s just a shame we weren’t made aware of this beforehand.

Cockroaches in the bathroom! The apartment block is located on an unattractive side street and ‘hotel’ is hard to find. The balcony is on the interior of the hotel, not large enough to sit on and only looks onto other balconies. The roof terrace is open during limited hours and the pool is dirty and small. Bathroom windows open into an interior shaft which leads to roof terrace, the smell of cigarettes blows into room. Only two plates, one glass and one mug were provided. After asking twice we were provided with two additional glasses. Toaster has a European plug and kettle has a U.K. plug. The TV does not move to allow you to watch TV from bed. The TV also doesn’t tune into anything. Lift is slow and doesn’t reach room terrace.

The location is convenient with restaurants and plenty of buses nearby but it's also a quite poor and ugly neigbourhood. It seems to be in the process of being gentrified with lot's of construction in the quarter but there are also many abandoned and broken buildings around. Generally it feels a bit sketchy. The Hotel itself is a new construction, designed well and very clean. My biggest complaint however is the service and staff. Unfortunately I was given one of the worst rooms, where the balcony was facing a wall, so there was almost no daylight in the room. When enquiring if a room change is possible, the receptionist blantly lied to my face and said they were fully booked. When I checked online for the same dates and room category, there was still plenty available, even in higher categories. So instead of trying to upsell me or finding another solution to satisfy me as a customer, they treated me like cattle.