Hotels Near Plaza del Andador 26 in Gustavo A. Madero

Not the perfect scenario but my flight landed into Mexico City at 1.20 am. I arrived at my original hotel that was having technical issues their PMS system was down so they could not check people in or out. They recommended this hotel for being safe and nice rooms. I arrived at the hotel and the doorman/bellman was perfect. But upon trying to check in the night auditor Juan would not allow me to check-in for a reservation I just made online 5 minutes before I approached the front desk so I could check-in. He advised to come back at 3pm. There was no solution provided to offer to check me in a day early. No offer of checking in early is an additional fee. No option of lets change your reservation the third party. He was kind of rude about it. I also had to ask for my passport back once he refused check-in. Service is obviously questionable in the overnight staff. Juan did not apologize or offer to call a taxi after he refused service. I will never recommend this hotel to anyone that is paying for their room. And then did not offer a refund or any compensation.

I used my points for this stay however the rates including dynamic points rate were low making this hotel value for money or points in my case. Being a Diamond elite member i was upgrade to a suite was not expected but appreciated. Friendly staff making me feel welcome and the free breakfast has variety as well as changing one dish every day i was there. Love a good mexican breakfast. Location was a little out of the centre hence the reason not 5 stars however the bus is a one min walk and they leave every 2 mins if not less. expect it to be busy at times. if you dont mind being a little bit out of the way its a nice hotel for the amount you pay

A very well located hotel with a great team, a place to recommend and not only: a place to come back. Congratulations to the complete staff and special mention to: Karla, Rebeca, Veronica and Fernando (Front Desk); Roberto, Pancho and Ivòn (Restaurant); Zakid and Josè Luis (Galley) and the great Maria Elena Garcia Alvarez (Housekeeping). Thanks to all and wait for us..Agnese and Eduardo

The location of the hotel is very good, on Reform Avenue, which is very convenient from anywhere, but the hotel facilities are relatively average and old. The price is reasonable, and the business trip is mainly for the convenience of travel

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. It has a parking service and you'll keep your bags if you need it.

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

It works very well for short stays like hours or one night. It was cleaner than I thought, so that was a nice surprise. Just don’t expect to sleep that great, obviously is a very small place and you can hear everything. I brought my own EarPods and that helped a little. The AC contributes to the noise, I was lucky there weren’t many people at the same time I arrived, so the changing room wasn’t crowded. It’s all one room no men or women sides. Overall was a good and economic option. I will use it again. The location was hard to find because there is no one sign coming from the international side. If you are coming out from that side just take the first stairs up on the left,then turn right, pass the food court and turn right again, then you will turn right again and at the end of the hall on the left before the parking lot you will find the izzzleep sign and door. I stayed here June 30 2022.

The hotel is beautiful, it has many restaurants around. The staff were very well-served and even recommended some places. The rooms are beautiful and very comfortable. For me it is in one of the best areas of the CDMX. The price is very accessible.

Love it - the hotel is close to the metro a few stops away from the central square. Rooms are clean, spacious and well appointed. Even so it is next to big road the sound proofing is good and you can sleep well. Room service is great too. No doubt I pick it again, if I come to CDMX.