Hotels Near Carrillon in Gustavo A. Madero

Not the perfect scenario but my flight landed into Mexico City at 1.20 am. I arrived at my original hotel that was having technical issues their PMS system was down so they could not check people in or out. They recommended this hotel for being safe and nice rooms. I arrived at the hotel and the doorman/bellman was perfect. But upon trying to check in the night auditor Juan would not allow me to check-in for a reservation I just made online 5 minutes before I approached the front desk so I could check-in. He advised to come back at 3pm. There was no solution provided to offer to check me in a day early. No offer of checking in early is an additional fee. No option of lets change your reservation the third party. He was kind of rude about it. I also had to ask for my passport back once he refused check-in. Service is obviously questionable in the overnight staff. Juan did not apologize or offer to call a taxi after he refused service. I will never recommend this hotel to anyone that is paying for their room. And then did not offer a refund or any compensation.

The hotel is newly opened, the room is newer, but the surrounding is not convenient. At about 12 o'clock in the evening, there is nothing in the surrounding area. There is nothing to eat in the hotel. It can only be hungry. In fact, the hotel is located in a large mall. Above. In addition, you should pay attention to the hotel. There is a list for you to sign and confirm, and there is no reminder of what it is. When I arrived, it was 12 o'clock. I just wanted to hurry and open the room to sleep. The result is that we check out our colleagues. Smoking, you have to pay a fine of 250 dollars, and finally bargain to 50 dollars! In addition, the hotel's lobby is located on the PF floor, the same building has two Marriott hotels, everyone should pay attention! The local customers said that the surrounding area was chaotic, and we repeatedly told us not to go out for a walk. It is no wonder that when we booked, we saw a comment saying that it was robbed. Everyone should pay attention!

Convenient transportation, good location, the subway is right next to it, and you can walk to attractions such as Constitution Square and the Palace of Arts. Clean and tidy, the breakfast is not large, but the taste is good. There is a very lively street nearby.

The location of the hotel is very good, on Reform Avenue, which is very convenient from anywhere, but the hotel facilities are relatively average and old. The price is reasonable, and the business trip is mainly for the convenience of travel

A very well located hotel with a great team, a place to recommend and not only: a place to come back. Congratulations to the complete staff and special mention to: Karla, Rebeca, Veronica and Fernando (Front Desk); Roberto, Pancho and Ivòn (Restaurant); Zakid and Josè Luis (Galley) and the great Maria Elena Garcia Alvarez (Housekeeping). Thanks to all and wait for us..Agnese and Eduardo

The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. It has a parking service and you'll keep your bags if you need it.

This hotel is based within close proximity to a train station, multiple food locations, and convenience stores. When booking this hotel, it was specifically chosen due to being part of the Accor hotel family. As a gold member, I have come to expect the kind, friendly and welcoming staff at their hotels. Typically, as a gold member, I am welcomed with a personal welcome note, a free drink voucher, and a thank-you gift. Here? Nothing; in fact, there were absolutely no frills included in this hotel (including bathroom toiletries). The king-size bed was comfy, and the pillows provided were also comfortable. There was a stained pullout couch along one wall. Right at the room's entrance was a glass squared box containing the shower and toilet, and opposite the box was the hand basin and mirror. The shower door didn't close completely - which allowed all the water into the bathroom, but not to worry because you are provided with a bathmat. Be careful in the bathroom not to wear socks, though, because standing on the flooring allows water up through the floorboards. Need to dry your hands after using the sink? Oh well, no hand towels are provided, so you can pleasantly enjoy using your wet towels. The hotel breakfast provided ”continental” is extremely dissatisfying and disappointing. From the limited seating to the cold pasta, squishy watermelon and unripe pineapple. At no fault of the hotels, though, one of our phones was stolen; we sought assistance from the reception staff, who directed us to stand outside the hotel and just wait for the police to turn up. The next day, we asked for again, and eventually, the hotel staff pointed us down the road to the police station. However, disappointingly, this is not where tourists are meant to go. Tourists are intended to contact the Tourist Police, who are able to assist visitors. Whilst this is not the hotel staff's fault - I think it would be essential for hotel staff to know about the tourist policy - especially since your fundamental business is tourism. On the final night of our stay the air conditioner stopped working - I spoke to reception, and they kindly allowed us to sleep in another room, and leave our stuff in the original room as we were leaving early. Overall, would I stay in this hotel again? No.

We stayed at the hotel for one night, right after the hard first day in Mexico. We are very tired because examined the capital immediately after a long flight ... There were no special impressions about the hotel, everything was quite satisfactory. The room is comfortable, we had a good rest. The restaurant offered us both European and Mexican cuisine, it is quite possible to relax after a hard day.

Love it - the hotel is close to the metro a few stops away from the central square. Rooms are clean, spacious and well appointed. Even so it is next to big road the sound proofing is good and you can sleep well. Room service is great too. No doubt I pick it again, if I come to CDMX.

The hotel is very comfortable, clean, with breakfast and very friendly people at the reception especially White. The hotel is located in the centre of the city centre, and the hotel is located in the centre of the city centre. The hotel is very comfortable and comfortable and is very comfortable and comfortable. The TV has Netflix , Amazon and with Smart TV with your own account that you control it with your cell phone.