Royal Asarlik Beach Hotel

Disgusting hotel! Booked one room with a sea view, with a double bed. In fact, they gave me a room with two small beds like in a hostel! An old, run-down room, with old linoleum that was laid 10-15 years ago. You still have to get to this room on two separate elevators that are in different parts of the hotel! I immediately went down to the reception with complaints, showing the difference in the photo of the booked room and the one I actually received! Only after a scandal and informing me that it was my wife's birthday, they agreed to provide a normal room from the next day! But what infuriated me most was not even this, but the fact that it was not possible to book the A La Carte restaurant, everywhere the information was about booking from 10 am to 12 pm. Arriving on the first day at 10.10 am and standing in line at the Guest Relations office, I got the following picture: there were four people in front of me, the first of them was a Russian-speaking girl who was talking in a raised voice to the head of this department, from the echoes I understood that she was denied a visit to the A La Carte Restaurant for reasons unknown to me. She left very unhappy! The second, third and fourth people were people of Turkish nationality, they got access to the restaurant for the evening without any problems, leaving very happy. It was my turn to enter the so-called Guest Relations office, where I saw an employee of Turkish nationality with curly hair! Seeing me and realizing that I was a Russian speaker, she told me that there were no places for today, the restaurant was completely full for today! The same situation happened the next day, on September 4th, when I arrived at 10.10 am, she again told me that the restaurant was full for today, there were no more places! The question arises: If I came at 10.10 in the morning, why indicate everywhere the information that the restaurant reservation is until 12.00??? Also, after my request to book for the next day, she replied that the next day is already "Turkish Night" and the restaurant will not work! In general, I will tell you one thing, do not go to this hotel under any circumstances! There is a biased attitude towards Russian-speaking people here! They have a priority for people of Turkish nationality, then Germans (in Germany, according to statistics, 30% are people of Turkish origin!), then everyone else! In general, if you do not want to spoil your vacation, do not go to this hotel under any circumstances! The hotel administration is now directly addressing you: fire your employee from the Guest Relations department who was there on September 4, 2024, since she clearly has a biased attitude towards people of other nationalities! Now also about the service: in the men's room in the lobby, from the moment I checked in, the paper towel machine didn't work for almost three days, which they were in no hurry to fix or fill with paper towels, then it worked for one day, and the next day they stopped filling it with fresh paper towels again! You can judge the service of this hotel by this fact alone! Now about the food: the breakfast is very poor, there is nothing much to eat, only apples, grapes, pears and plums as fruit. Watermelon and melon only for breakfast and dinner. No animators, no entertainment except for small shows on a small stage near a very small amphitheater. In 5 days of stay, we only saw something like a show there once! Everyone just sits stupidly in the hotel lobby with drinks that you can get at the bar. I don't know, this is how many times I've been to Turkey, but this was the worst hotel I've ever been to! I even had a thought: has service in Turkey really dropped so much or is it just like that in this particular hotel!

Evening entertainment could have a different concept. The overall taste of the desserts was not good.

Great location, clean and friendly staff ✨

We had a wonderful 5 days, everything was great

Nice kitchen..attentive staff..we were satisfied

No bad

Были здесь с 15.10-21.10.24. Номерной фонд уставший. Территория тоже такая же. Это точно не 5*. Еда хорошая, разнообразная. Из минусов, за долгие годы путешествий у нас украли таблетки тераылю и солпадеин. В целом можно посещать, но чуда не ждите.