Guest User
February 16, 2024
The hotel is old and dated. But it still looks cozy. Don't expect anything from the fitness room, etc. The rooms are also dated, small and the towels don't really smell fresh, but the shower was nice and the breakfast okay. Normally fine for us. We wouldn't say anything about it. However, the heating did not work. They couldn't fix it on the 1st day. Day 2 there was a small blower that distributed more cold air than warm air. That day the 2nd heating also failed. When checking out on the 3rd day, I reported to the owner that this was annoying as the ski clothing could not dry. She initially dismissed the matter as, 'why do you need a heater?'. I always sleep with the window open. So did we, but again, it was about drying the clothes and gloves. She ignored that. Then she said, and by the way, that's not possible at all. They just do it. Well, they didn't. Can't, she said. And what if it isn't so, my husband said. Well, then you get 50 euros back. Well deal. So said, we go upstairs to check. So the heaters didn't work. We paid. That had to happen first. Then waited for the 50 euros. Why are you still standing here? We said we had a deal. She started laughing at us. You don't think I'm going to give you 50 euros, do you? That was a joke. Well, we thought it was anything but a joke. A boss who first of all ignores why the heating has to be turned on in the first place and then dismisses an appointment as a joke and laughs at us. What a disgusting serpent of a boss! Does not keep to what has been agreed and enjoys it too. Nauseating! Impostor! Got pissed off, but she didn't care. Never come again! That's what running a hotel is like! Worthless!
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