Verified traveler
March 23, 2023
Average
My experience in the hotel was more disappointing than pleasant. The policy of the castle insists on charging extra bed (100 euro) and baby crib (50 euro), so for a 1 night stay a family of 2 adults and 2 children is due to pay around 700-750 euro, which is much too high for a low season accommodation. Rooms are spacious and beautiful, new bathrooms, however, the doors are old and lack isolation, my daughter could fall asleep due to noise from the corridor. The team is hardworking and nice, but not enough personnel for such a huge place. For instance, in the spa and pool area (which is outstanding) there were no one to assist us at times, same situation in the bar. Breakfast was average, not special. Cigar lounge was more like a closet. Thus, the castle itself is nice but still much work is required to make it excellent.