Fraser Suites Guangzhou

The room was spacious and clean. The location in a mall and not far from the Canton Tower are good. The staff could be more attentive in service. I think it is very expensive and for the price I expect more service and comfort. Our child really enjoyed the children's playground. All in all it was a good stay but we would look for an alternative next time in Guangzhou.

Excellent service by hotel staff in arranging for our online parcels to be delivered earlier. Special mention to staff called Ray🙂. I have been to Gz several times and this serviced apt is the best I’ve stayed in. However, there was a small incident which marred our trip before flying back. One of our friends wanted to take a cab to the airport, which I usually try not to as I prefer the subway cos I am wary of being scammed by the local drivers. The concierge helped us to call for 3 cabs, all red cabs. Halfway during the trip, driver switched off the screen till I asked for my meter to be displayed again. Upon reaching the airport, he claimed that the hotel staff told him he would be paid 200yuan instead of the metered fare of 150yuan. I was adamant there was no such arrangement. My friend in the other cabs also had the same experience and we gathered these 3 drivers were in cahoots with one another. One friend demanded he show them the metered fare while another friend thought it was an actual arrangement and ended up paying 210yuan. This friend was also earlier scammed by a red cab driver from the train station to the hotel. Our yellow cabs didn’t have this problem then. Although the amounts are not significant, the main issue is integrity. It is stressful to have to keep watching the meter running. Perhaps the hotel can advise the guests to pay according to the meter and not get scammed by unscrupulous cab drivers.