"The hotel environment was decent, and the room was fairly spacious. Upon checking in, I noticed the sheets and duvet cover were folded separately, and the comforter insert was on its own. I assumed room service had forgotten to put them on, so I went to the front desk. The front desk staff said, "We don't put on sheets and duvet covers for guests; you'll have to do it yourselves..." I was speechless. The last time I put on my own duvet cover was 15 years ago at a hostel in Sweden. I've never seen anything like it; I've never encountered such poor service at a hotel costing over a thousand yuan a night, with a swimming pool and golf course. Unbelievable."

"Serious hygiene issues. The room was dirty, the bed had blood stains and lice. There was only one employee at the front desk all day, and the hotel did not take the problem seriously at all. The service was poor. There was a power outage when I checked in, and the elevator door could not be opened all night. 3 of the 5 group members had skin problems"

"We are generally satisfied with our stay, but the lack of cleanliness of the toilets and shower rooms leaves something to be desired as well as the floor. It would have been better to heat the apartment beforehand."

"Hôtel Château Rose was one of the most memorable stays of our trip through France. With only 18 rooms and suites, the hotel feels intimate and personal rather than resort-like. The views across the Gulf of Saint-Tropez are beautiful, and the entire property is filled with expressive art, sculptures and unexpected design details. Even the extraordinary mosaic swimming pool feels like a work of art. The greatest strength, however, is the team. From the moment we arrived, everyone welcomed us with genuine warmth. Requests were handled with care, preferences were remembered, and the service felt attentive without becoming formal. We were upgraded to a spacious, light-filled room with a large balcony and views towards Saint-Tropez and Port Grimaud. The view could be enjoyed directly from the bed, the room was calm and comfortable, and the pillows were outstanding. The Lavazza coffee in the room was also much better than the usual hotel coffee experience. Breakfast was excellent. The selection was thoughtful, the fried eggs were possibly the best we had in France, and both regular coffee and iced coffee were prepared exactly as requested. The rooftop is another highlight. The sunset view is spectacular, and the combination of art, colour, music and open sky creates a glamorous but relaxed atmosphere. The hotel is not adults-only, but during our stay we saw only two children, and neither affected the atmosphere. It came remarkably close to delivering the calm, grown-up environment we look for. One small issue: on Sunday after lunch, the pool became busy enough that resident guests could not find a place for approximately an hour. We believe hotel guests should have protected access to loungers during busy summer weekends. That did not change our overall impression. Château Rose combines beauty, calm and genuine human warmth, and we would very happily return."

"3 stars but that’s only because the staff were friendly and helpful This hotel has the potential to be amazing, the grounds they have and location is perfect they even have bikes to use for free! The room was clean and after seeing the state of the hotel driving through I was dubious, I felt like I was in an abandoned hotel the reception should be at the front not the side. it’s very run down it all needs really freshening up with a lick of paint and cleaning up, the staff clearly do a good job but the money is not getting invested back in which is a real shame, we still had an amazing time because of the positives, we will return to port Grimaud again and it would be great to come back to a more invested hotel"

"One of the best hotel experiences ever Gorgeous rooms - beautifully art Food is excellent Service is over the top And the captain of boat shuttle to the port , puts the cherry on the top - best way to experience St Tropez"

"A perfect hotel where everything is meticulously planned to ensure guests have everything they need. I can only give this hotel and the reception staff a 10 out of 10; they demonstrate extraordinary kindness... thank you again for this wonderful stay."

"Upon arrival, Ruth and Marc welcomed us as if we were 'family'. During our entire stay, they pampered us with great attention to detail and warmth. Rooms are perfect and the restaurant is of a high price-quality level. Friends for life! See you next year!"

"It is a hotel that we know well located both in a quiet area but also a stone's throw from the more lively places in the region. Each time we are surprised by the consistency both in terms of the welcome and the quality of our stay. Without forgetting the little touches, added each time, which make your stay one of the most pleasant. The decoration of the rooms is nuanced by different colors, objects chosen with care... there is something for all tastes with a consistency that emanates the atmosphere and which you will like. Congratulations to the whole very dynamic team!"