Top rated hotels in Grand Rapids

Baymont by Wyndham Grand Rapids Near Downtown
2.5/596 Reviews
This hotel was not very clean and had a foul musty stink to it throughout! The carpet was scuzzy. And the ”continental breakfast” was not provided in a very sanitary manner. The bread, donuts and muffins were not individually wrapped, and some folks were just using their fingers to pick up their item(s). I also had an issue with my extended stay, which was arranged before my arrival and check in. At check-in I was told everything was good for 2 nights, rather than the initial 1 night . . . and at the same rate. The next morning around 11:30a I got a call on my mobile asking when I was going to check out, since check-out was 11a and my stuff was still in the room. It was a nightmare to deal with this situation, since I was more than an hour away. Further I was told the room rate for the extra day would be more than my initial rate. After messing around with it for about 20 minutes, I was assured it was fine. (She had to speak with the clerk from the day before.) The whole experience was a nightmare . . . I will probably avoid this location in the future.

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