Hotels Near KAY Outlet in Grand Prairie

Comfortable living, big room, good service from hotel staff. The bed is big, the location is in the middle of the city, there is a rugby field next to it, many restaurants, it is very convenient to go out

Great location, great staff and awesome amenities. I stay here every trip. The kick back at 5:30 was great. Food and drinks included at no extra cost. And breakfast was above and beyond, the coffee was my favorite part. Our room was very nice and clean. Very spacious and we were able to see the AT&T Stadium form our room.

The room is quiet and clean, and easy to get in and out

Everyone we came in contact with was very polite and helpful. Our room was clean and thankfully cool when we arrived. Bed were comfortable. The location was near everything on our itinerary.

Arrived late to the wrong hotel. Caroline made the call to the other Laquinta we were reserved at. Thankfully they did not charge us and she took care of everything. Nice Hotel!!

I am a 2+ decade IHG member, so I have stayed at more hotels than I can count over 26 years of traveling. With that said, this was without a doubt the worst stay at a Holiday Inn Express (Duncanville, TX) I have ever had!! Let’s start with the property. There was trash, beer/beverage cans, and cigarette butts scattered around the poorly maintained landscape. Lots of ****s, terrible parking lot, clearly no grounds keeper. The floors in the dining area are sticky from who knows what. The breakfast choices for a non-meat, plant-based eater was stark at best. The pancake machine was inoperative, so ended up eating off property each day, not very convenient. The room was ok, not great, but ok. Needed to buy a room freshener from the dollar store once the “new room smell” spray wore off…..lol. Shower grout in the corner had some sort of science experiment going on, not sure, but nasty. When I checked in, I wanted a room near the back of the property to mitigate the freeway noise out front. That was working ok until a commercial big rig truck parked in the parking lot right outside my window and ran a generator for two nights straight!! Yeah, no sleep with that nonsense going on. I notified the front desk, once by phone, once in person and left a phone message with the manager….NOTHING done to correct this at all, very disappointing!! They did offer to move me to a different room, closer to the freeway noise I was trying to avoid in the first place. They just couldn’t figure it out. I guess if I was playing my radio too loud, they would move guest to other rooms rather than ask me to turn down the music, go figure. Makes no sense to me!! I picked this place for a four night working stay because the reviews were good and it was close to where I needed to be. Don’t be fooled by the review photos, this place is not that at all. I ended up leaving a day early and found a different competitor to give my money to. I am surprised at IHG oversight of this property, they are usually very good places to stay, but not so here. There was also construction going on in sections of the property that was never mentioned. Find a better IHG property for your stay!! The manager will respond to this review with the usual “sorry you were disappointed in your stay, we will work to correct this and”…….yada, yada, yada. But this is a long-term property and customer service decline that doesn’t happen in a short period of time and usually gets worse before it gets better. Shop wisely my fellow travelers.

My stay here was okay. I had to switch rooms because AC didn't work. As far as cleanliness, not too bad. The room had a funny smell. The guy at the front was helpful and nice.

First, our experience with this hotel was absolutely horrible. The key system in our door failed multiple times, causing numerous trips to get help to get into our room. Second, the tail lights of our vehicle were stolen over night. The initial manager we worked with was complete unhelpful and refused to help accessing the cameras to give more information to our insurance. Please explain how this happened when they have overnight security that patrols the parking lot?? The manager was dismissive and had the audacity to offer us dinner despite the amount of time and money this ordeal will put us out on. Instead of offering any sort of help he offered dinner. Dinner is offensive in the lieu of actual help and care. Despite all of this, when we spoke with Quin she was amazing. She was understanding, polite, and helped us that best she could. It is ONLY because of our amazing interaction with Quin that this hotel is getting the review we are giving it. Thank you Quin!

A hotel for temporary transit before catching an early flight. The hotel is very clean. I chose a room with a view of the airport on the 11th floor. The night view and sunrise are beautiful~~ and you can open the door to the small balcony👍 However, friends who like quietness should not choose this room, because even if you close the door, you can still hear the sound of the plane taking off🛫 and landing. The hotel does not have slippers, toothpaste, toothbrushes and other items. Friends who book here should be prepared~~ Simple meals, coffee, fruit cups and other things can be bought on the first floor of the hotel. Basically, the needs of a temporary night can be fully met. There is a free shuttle bus to the airport every 20 minutes at the entrance of the hotel 24 hours a day🚌 It is very convenient. Just stand in front of the sign of the terminal you want to go to and wait. We went to Terminal E, D and E are the same sign. After getting on the bus, the driver will also confirm which terminal you want to get off~

I was staying in town to go with my teen daughter to a concert at American Airlines Center. This hotel has easy access on and off the highway. There is a Chick Fil A and a 7 Eleven gas station in front of it, in the same parking lot as the hotel which made for a super easy way to get food and gas before leaving town. The hotel is very clean and smells nice. The doors are locked at 8pm so make sure you have your key. We had no problems with our stay. Room was clean and cold at arrival. All were friendly. A young man helped my daughter to open the door when her hands were full, dropping things even. He picked them off the floor and handed them to her, holding the door for us both. Breakfast smelled good and was promptly served. Hiltons Honors got us snacks and waters and were there waiting for our arrival. I was impressed with the hotel, service, and parking. It is right down from Parkland and a Children's Hospital so it would be a good place to stay if you are in the area for medical needs as well as American Airlines Center events.