Top rated hotels in Grand Cayman

Hotel Indigo Grand Cayman
4.9/560 Reviews
This is our first experience staying at this chain as we usually frequent Marriott brand of properties and were originally planning on staying at the Ritz. This is a new property and my first time to Grand Cayman. We are used to a high level of service and spend about a third of the year in hotels. This may be the best level of service that we have received out of any hotel that we have stayed at ever. Our room is gorgeous with incredible views and I can’t speak highly enough about the cleanliness of the property. I couldn’t even find any dust in the corners of the room! The daily housekeeping and evening turndown service have such an attention to detail. As we are here celebrating our son’s 18th birthday, we were greeted with a special setup in our room. Every person that we have encountered, even if a maintenance worker passing by, is cheerful and greets us. The staff go out of their way to try and help you. As an example, reading an email on my phone, I had a confused expression, a porter approached as asked if he could help! The pool side service is exceptional as well with snacks and cooling face towels being brought by. The hotel has a partnership with the beach club in front of the property, offering loungers with umbrellas and beachside beverage and food service. The food we had there was great as well. Our experience with the rooftop restaurant and bar was such an anomaly from the rest of our experience thus far that I’m leaving it out of this review and providing a separate review.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.