Palm Heights

My new favorite hotel. Came for my friend Paloma’s birthday who was the perfect host. The spa is absolutely insanely beautiful and exquisitely landscaped. The service is incredible and the layout of the rooms are large and very quiet. All with ocean views. The food and restaurants were over the top and everything was extremely well priced. 10/10 would come back in a heartbeat.

I cannot recommend this place enough! The property is stunning, with breathtaking views of the turquoise waters and pristine beach. Our room was beautifully designed and spacious, with all the amenities we could ask for. The staff went above and beyond to ensure our stay was perfect. They were attentive, friendly, and always available to assist with any requests. I was feeling a bit under the weather upon arrival, and the staff took such great care of me, sending up fresh ginger tea and ginger shots to help me feel better ASAP, which really made a difference! The on-site dining options were exceptional; every meal was a delightful experience, especially the fresh seafood! The spa amenities were an added bonus - the sauna, cold plunge, and steam room were all accessible for hotel guests. I also enjoyed amazing complimentary boxing and Pilates classes! It was the perfect balance of a healthy wellness retreat mixed with a fun trip with friends, filled with delicious food, cocktails, and dancing. Overall, Palm Heights exceeded our expectations in every way. It’s the perfect getaway for anyone looking to enjoy a trip with friends or family. We can’t wait to return!

I just came back from paradise… I give Palm Heights the highest thumb up! 👍🏻. From the minute me and wife stepped a foot in this beautiful hotel, we got transported into the glorious ’70s-era Caribbean luxury … the staff, the service, design, the room, everything was beyond expectations. I highly recommend this place if you want to escape from reality. Additionally, the hotel offers plenty of activities should you not want to stay on the beach all day … The spa is beyond beautiful as well, with over 5 pools, cold plunges, sauna and steam room ! The gym is like a paradise for athletes, fully equipped with an outdoor boxing ring ! Finally, the hotel has 3 restaurants; Tillies, my favorite offers Michelin star like breakfast lunch and dinner for an unforgettable food experience on the beach… every meals I had were delicious; small tip: get yourself a house gin martini !

The perfect escape. After a long working summer, coming here in August was restorative and indulging. The most incredible staff and hospitality. The easiest trip from NYC. A JetBlue straight there and came before lunchtime. I plan to come here multiple times a year seeking a getaway from NYC that isn't Miami. 10/10 from food, people, and amenities. Not to mention, the best spa I have ever stepped foot in. All the thoughtful surprises made the stay intimate and special. I can't wait to go back.

One of the most amazing hotel experiences I have ever had. From the minute you arrive, there is so much thought and detail that goes into each interaction. From the delicious welcome drinks, to the perfectly designed hotel rooms, the amazing dining and impeccable spa and gym, not to mention the idyllic beach and multiple pools. This was one of the best vacations I have ever enjoyed, I cannot say enough amazing things about this spectacular resort. 100% will continue to go yearly if not more!!!! It was everything you could dream of and more!

I’ve been to Grand Cayman a few times now and this luxury boutique design hotel only gets better. The suites are comfortable all with views of the Palm pool and the sea and come with their own living area and kitchenette. Moreso, we love the variety of restaurants Tillies, Yashinoki, Paradise and shopping at Dolores and the secret spa across the road. We hardly needed to leave the hotel. After chasing all the fun that Grand Cayman has to offer, we found the best of it was at Palm Heights.

This hotel is one of the best run hotels, I have ever stayed in. Before leaving, I booked again for next year. But more importantly, I have never stayed in a place, where people were so genuinely kind and thoughtful. From the pastry chef, the head of flower arrangements to the front desk staff and the wait staff, I would have a hard time deciding who was kinder or more professional. And the hotel also offers wellness classes (Pilates, yoga, meditation, water sports, boxing etc), that are taught by professionals, including former Olympic athletes. I left feeling inspired to take better care of myself. And then they offer exquisite spa services, which include world class massages, Hammam massages, and facials. Finally, take advantage of their evening supper club entertainment on property. But, I go back to the kindness of the staff. Thank you.

My husband and I arrived at Palm Heights to celebrate our 20th wedding anniversary. We were looking for a trip of a lifetime, and thats exactly what we got. The resort is a feast for the eyes, lush, green, with palm trees, flowers, that line the entry, all the way to the breathtaking view of the ocean. The rest of the resort grounds is its own little paradise, with swimming pools, 3 great restaurants, spa,and beach club that is the absolute best! Our oceanfront room was a picture postcard, the view just took our breath away. The room itself was open, airy, spacious, immaculate, with high end finishes and full size toiletries, a soaking tub that I enjoyed, every amenity one could think of was there. In our room upon arrival was an anniversary card, fruit platter, beautiful flowers and an iced bottle of Prosecco.WOW!! This was just the start of our 9 day vacation there. But, what struck me the most was from check- in to check- out the staff at this resort is the most attentive, accommodating, warm, friendly, and most of all welcoming. Maria went beyond, to help with our car rental, spa appointments, and a fabulous rooftop dinner, special touches left in our room. It was lovely to see her everyday, her expertise was invaluable while we were there. Bishal from the Coconut club welcomed us with a big smile, and told us about the beautiful island of Grand Cayman, and introduced me to my favorite cocktail, In the Heights. We had dinner our first night at Tillie's, where Abdul treated us to one of the most fine dining experiences ever.He was so knowledgable, personable, and gave us great info. on places to see and go to while we were here in Grand Cayman. Yashinoki was another favorite, where Neal introduced us both to the best lobster rolls ever. I don't even like sushi, but we had it twice. So good!!! Then there was Shailend whom was with us for breakfast 8 out of the nine days we were there. He anticipated everything, down to the fact that we ordered watermelon and pineapple juice everyday. So nice to start off the day with friendly conversation and service. We want to give a special shout out to Victor and all the young men of the Beach Club whom took care of us the whole time. They are polite, courteous, and took time to make you feel like you were the only ones on the beach. Such a happy group, that took great pride in their jobs. Anytime, any place, anywhere we had a request, it was answered immediately and so professionally. My husband and I have never received such personalized customer service from any other resort. The staff is so exceptional, they are what makes the resort so special, unforgettable, and memorable.We want all the staff to know how much we appreciate their heartfelt service and attention to every detail. Thank You!!! We will never forget our trip, and hope to return again. Shelly & Sean .

Palm Heights exceeded any expectations of a great beach resort — the impeccable service, the easy-going guests, the stunning spa and gym, the excellent food, the perfect water, the dope ambiance. The vacation was perfect!! No need to leave the resort — they have it all. We spend 5 days at Palm Heights and we’re already planning our return trip for next summer. Huge thank you to Maria C who took care of everything while we were there — such a gift! Thank you Palm Heights!!!