Caribbean Club Luxury Condo Hotel

My family and I have been here 9 times before and despite the reviews on line it is amazing by now all the staff know my family and we know them we always stay in villa 8 and l love everything about it🩷🩷🩷🩷 it is just amazing and is my home away from home!

I don’t even know where to begin… this place is absolutely breathtaking and the service is immaculate!!! 100% recommend to family and friends we want a beautiful and relaxing stay. I promise you won’t regret it. The beach, which is unforgettable , is amazingly clear I’ve never seen anything like it.

I was not disappointed during my stay. Everything was so clean and tidy. I would definitely return. The staff is very kind and accommodating. The pool was warm and there were floaties for use. The staff was helping with the pool and luggage. I have nothing bad to say :)

Stayed 5 nights in early June 2024. Beautiful property and beach. Service was first class, but how management dealt with our displacement was disappointing. A few nights into our stay, a water heater burst in the room above us and flooded it. Water rushed into our unit via many of the lighting fixtures and other ceiling openings. This was very traumatic for our three kids; not to mention fairly dangerous due to electrical shock risk. We were moved to a unit that was an unfortunate down-grade from the unit that we originally had. We spent several hours that evening moving all of our now wet items, groceries, etc. to this new room. I asked the front desk to have management call me the next day to discuss the displacement, no response. Called the next morning and left another message for management to call; no response. Then the next day, called again and reached a manager. I asked what compensation they could provide due to this experience, and they only agreed to one night's stay and some restaurant charges. I'm not angry about the flooding accident, as this was probably not preventable. I'm also not angry about the severe room down-grade we were given, as maybe that was the only room available. My disappointment comes from the communication from management and their response to these issues. At the room rates charged here and their touting of a "first class" experience, management should have been talking to me the next morning at the latest and the compensation offer should have been much larger in my opinion. We will pick another hotel/condo near-by on our next trip as there are many very good options in this area.

Excellent Property. Their front desk team needs some working on because they give couldn't care less attitude.

Loved the unit, the location, the beach, the amenities, the staff, and the vibe. Can't wait to come back!