"Location of the hotel is good. Food and staff is good. People planning for a comfortable stay may stay at this hotel."

"Manisha is a dedicated and hardworking team member at the Courtyard Restaurant. She consistently demonstrates professionalism, maintains a positive attitude, and provides excellent customer service. She works well with the team, handles responsibilities efficiently, and contributes to creating a pleasant dining experience for guests. Her commitment and reliability make her a valuable asset to the restaurant."

"There was a death in my family and i could not turn up. But not even half of the amount was refunded. I was scammed"

"Location is ok just on busy road with very small front space , reception is fine and only 4 chairs in foyer is really painful and not as per standard of Radisson I asked is it Radisson after looking the hotel in first view and Its look like compromised with standards Rooms are good and with good view of local famous lake Raam Tal . Gym is ok but i have not noticed any instructors and Pool is there on top floor T but pool is small only 4 feet deep. Only one VUE restaurant is working fir all purposes Great kebab factory is closed ? Food is good and variety is there and they are prompt for any help or support. Few things can be managed better in restaurant as table many times not managed i found salt pepper pot missing many times and tissue paper not available many times. Live corner is very good with indian famous dishes and sweets like jalebi pav bhaji kulcha etc The ambience is good and atmosphere is good Basuri player in morning and vocal artists is evening is great and very refreshing ,like it The Management Team is need to be improve with better body language, work assignments to be remember as more Professionalism They are rude and not accepting their faults Room Key not working many things and this is very big issue but receptionist are in mood of blaming you ? Not kept key properly? Whole 5 floor key is not working of approx 7 rooms at a time ? This needs to be improved asap Senior management kindly check yourself ! I request not to take hotek car as AC is not working when he cane to receive at Vande bharat train station? You can’t aspect from such big hotel chain No apologies is also very surprising !! Overall it’s Compromised Radisson Hotel as place is small but stay is not so bad expect few issues mentioned which can easily be solved with proper care and periodically checking by senior management I recommend training of managers as they are very rude arrogant when talking to people staying or enquiring Rest if any good Hotel chain offer you better in Gorakhpur kindly give preference to them as this Radisson hotel have some serious management and professionalism issue"

"The hotel is located in the very centre of the city with nice amenities and friendly staff. It has a nice ambience."

"Hi the hotel was very good as I had booked this for my parents but the only problem was they were asked to pay for the room which I had already pre paid through trip.com . Even after showing them the receipt and booking details they were still insisting on paying telling that they haven't received any payment ."

"Had a very pleasant experience at hotel prince. The staff was professional and friendly. And the rooms were clean and beautiful. There service was exceptional. They also have complementry wifi and tea and water in the morning. Overall recommended if you visit Gorakhpur."

"Cigarette smell filled the room the bathroom had no hot water had to bath with cold water in very early morning. Room was 90% occupied by the bed hardly any space to walk. Bed sheets and pillow covers were stained. The hotel itself is located inside a one way narrow gully and if you have luggage you’ll have to get down on the main road and walk with luggage all the way to the hotel on slum like streets"

"Rooms are very much neat and clean. There are some positive vibes in this hotel. Food quality is very good. Restuarant staff sudhir rao 's smiling face added extra taste in the food. Overall nice stay."