Holiday Inn Express & Suites GOODLETTSVILLE N - NASHVILLE by IHG

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The hotel was conveniently located 

Very clean, quick & early check in, and they had good breakfast for my whole family! All together a great experience

We stay at Holiday Inn Express often. In this room we had an air conditioner that was EXTREMELY loud, the shower was very hot and couldn't adjust the temperature. Staff was nice though.

Staff was welcoming and very helpful. The beds were comfy and clean. Our trip required a pull out mattress and the mattress was yellow and very old, not comfortable. The television did not work. When we told staff they did offer us a new room but told us that many of the rooms TVs did not work. Pool was clean and warm, kids had a great time swimming. There was no hot breakfast due to oven not working, fruit that was available was bruised and old looking. The coffee tasted like the machine had not been cleaned in a long time.

We love Holiday Inn Express, however this hotel needs some updating and repair. The handle on the fire door in the stairwell was broken off making it hard to get onto our floor using the steps. The room was was just ok. Not as clean as we had hoped. The sheets were very worn and pilled, making them feel rough. The bathroom was also not as clean as we would have preferred. Doors and handles in the hotel were really dirty-covered in grease and food. We would likely not stay at this location again .

Everything was good. My only complaint is that there are NO vent fans in the bathrooms. No way to vent smells and using sprays will set off their smoke alarms.

Check-in staff was unfriendly and not very helpful, which made for a poor first impression. The room and property were great overall. Breakfast was just okay, as they ran out of several items early, but the breakfast staff was very nice.

Upon arrival in the lobby. There was leftovers from an event piled up on a counter across from the check in counter. When we entered the room it smelled moldy and was dusty. The shower was full of black and yellowish mold around the edges and the shower and counter. Hair was on the bathroom floor. The bed comforter had a what looked like a blood stain. We did not shower nor use the comforter and sprayed the whole bedroom and toilet with sanitizer. Glad we only booked this room for one night. Early the next morning we left. I will never book this hotel again. We advised the man at reception desk and all he said he would do is advise maintenance. I shouldn't have been charged for this stay at all. It was the worse experience.