Hotels Near Tourist Information centre for Gloucester in Gloucester

This is a functional little hotel that is close to the train station. Don't expect luxury, but you can expect friendly and warm service, and a spacious room. The reason I booked this hotel was due to the rail strikes. I was on a business trip and meant to be taking the train to London that evening but wasn't able to. Furthermore, it was the Cheltenham races and all the other places had already been booked out. This room was a lifesaver for me. I was exhausted from an intense itinerary and needed a place to sleep and freshen up. I was pointed to the supermarket close by. As there were all the cutlery and even a microwave in the room, I had no issues rustling up a hot meal for myself. I am giving this hotel a high rating because the overall experience exceeded my expectations. I just want to make it very clear that guests need to understand this is not a fancy establishment designed for holidaying, but if you are travelling for work purposes, this will come close to being home away from home.

Stuck in the middle of a horribly stressful house move, I really needed this place to be exactly what it was - peaceful, clean and reasonably priced. The staff were very kind but not in my face the whole time and it was perfectly placed for everything I needed. The room was a bigger one than I actually paid for and I would definitely stay there again if I needed to. I would recommend it to anyone.

Room was nice, clean and plenty of storage space. Decent size bathroom with shower over bath. Ample parking outside. Ate in the restaurant two evenings and each time several items were not available from the menu. At breakfast there was no butter, Nutella, pastries or rolls and only one jam. Waiting staff were very apologetic but I guess a management problem 🤷‍♀️. Ordered an omelette both days which was freshly cooked and very tasty. Only drawback is they have no lift so if you can’t manage several stairs, request a ground floor room.

The staff on the night Dean and Dee were amazing very cooperative and friendly. I received all the help and support that I needed. Georgia the event manager was very helpful also provided me with all the information that I needed and got everything sorted for our event making it less stressful for me.The venue itself is extremely well kept very tidy and you get a lot of space for a very reasonable price. I am very happy about my experience at the robinswood hotel and would definitely recommend:)

We'd initially booked the Quays Room - positioned as ”executive plus” on the website. Making the usual allowances for the building being old, this was a horrible room. The carpet looked like it needed a deep, deep clean; the ceiling had massive cracks, but the real kicker was the windows. The website for the hotel says: ”Located on the first floor of the manor house, this room offers views of the roof top terrace.” Does it, though? Or does one window look out onto a small area surrounded by walls on all four sides? Kind of an accidental void caused by the layout, rather than the sort of thing you'd expect from a ”roof terrace”. As a side note, you could gain access to this - ahem - terrace via an unlocked door in the corridor, which means that literally anyone could, should they choose, pitch up outside your bedroom window. Hold on, though - it's a dual aspect room. The second window looks out on a scene so grim they've permanently boarded it up with wooden slats, which you can fiddle with and squint through to see some more roofs. Absolutely understand that not every room can look out onto the Gloucestershire coutryside, but if you're booking a room pitched as being not merely executive, but executive plus, and priced accordingly, you don't expect to wind up in a space that would have been considered a bit much for the First Mrs Rochester. We elected to change rooms - paying a whack extra for a room above the spa. Like the Quays, this also wasn't worth the price being asked, but we rationalised that the additional £40 a night was a surcharge in order to not be spending time in the miserable Executive Plus level. The spa side of the hotel is better - it felt a lot cleaner, the rooms are currently being renovated and upgraded (ominous that a management response here says they're only overhauling 20 of their bedrooms, as this implies the Tumbledown Manor side are going to be left untouched.) The walk-in shower is brilliant, but feel sorry for the cleaning staff as the floor hasn't been laid properly so it doesn't quite drain properly and must be a faff to clean. The rooms further up the corridor appear to have actual, proper balconies - ours didn't, as the pool was beneath us and for some reason they'd decided we weren't allowed to get onto the terrace outside our room. We had a bit of a view across the garden to the trees, although much of it was of the green roof of the pool. You can't control the temperature of the room at all - the first night it was way too hot, but there wasn't even an off switch for the heated towel rail. We opened the windows and just about made the room bearable. The common areas of the hotel had radiators blasting out at high levels - maybe something was broken as a lot of doors were propped open the next, more bearable, day (including external doors, which was cooling but interesting from a security perspective.) Ironically, this part of the hotel has an actual roof terrace, with seating and views, which would

Went for afternoon tea with my sister to celebrate her birthday Had a table on the terrace with a lovely view The tea was really good Sandwiches lovely and fresh with a good selection and very nice selection of cakes too Would definitely go again we had a very enjoyable afternoon Used a buy a gift voucher which was also no trouble for the staff who were very friendly and helpful No complaints at all

We had 2 rooms booked for one night. We were so tired after a long day, but the check in was quick. The girls at the reception even found us a phone charger! The rooms were very spacious and had tea/coffee making facilities. Only thing I would say is that in one room the light wasn't enough. Basic breakfast but sufficient to keep us going til lunch. When the breakfast area is full they use the meeting room. Plenty of parking space too.

Hotel is modern and clean. Rooms very spacious and comfortable quality bedding. Large bed. Shower and bathroom clean and modern. Nice touch with bottle water and hospitality tray. Breakfast was TERRIBLE. Food run out, waiting lengthy time for restock, tables dirty, poor selection of tea, milk (non dairy) and breads. Continental platter was ham and cheese- embarrassing! No eggs for 20 mins. Plates burning hot, sausages. Really cheap and didn’t even taste like sausage! Worst breakfast ever eaten in a hotel. Shame as the rest of hotel was good in every way.