Nelson by the Docks Serviced Apartments by Roomsbooked

Cold flat in a old pub , no hearing on when we arrived. Poor WiFi . Had to get key access from another premises owned by same company half mile away. Take away next door open till very late , smelly & noisey . Not recommended for single or lone travelling females , we were approached 3 times outside by vagrants using local off licence for spare change

Just an awful Experiance. The staff have been nothing but rude and unhelpful. When I've asked how I make a complaint they just get more rude and hang up on me. I've been lie to on multiple occasion and the accommodation was a real let down. Worst to stay. I will never use this company again. Shocking!!!!!!

The staff was very friendly and very accommodating. Its a good distance from shops and anywhere you would like to go. They've got excellent food and bottled waters and other various accommodations. If there are any issues, the staff is quick to address it.

Best hotel I’ve been to. Fantastic staff, great area with a lot to do. The rooms were clean and the beds were comfortable. I had one of the best nights sleep I’ve ever had and I can’t thank all the staff enough for how kind and help they were. Five stars from me!!

Smelly dirty and not reccomemded Stayg here has put me off visiting gloucester. Had to go all the way to town ce tre to book in also which wasn't explained on initial booking. Undesirable area too , people outside till late in AM shouting & noise clearly herd until early hours 😴

If it was possible to rate them lower, I would. The Nelson inn Apartment Number 2, stank of feaces and vomit. We gagged as soon as opened the door to the apartment. We had to spend our first hour trying to clear the stench and had to go out and buy air freshners etc, and we kept teh windows open all night to be able to sleep . An aprtment for 4 persons with sydio kitchen but you have to eat off the floor as there is no seating or table to eat from The sofa was sooo dusgusting, we sat on the pillows on the floor as it was clearly not of the proprietors concern to deal with the complaints from other customers - I failed to read the reviews. Wrote to them and explained and their staff are not allowed to deal with Customer Services, no response, Go elsewhere - two rooms at at national chain of travel lodges in premium inns would be a far better option that this.

We booked this on spec as we were in Gloucester and decided to stay the night instead of just the day. I have to say, this was a real find. Easy to book (only booked 1½ hours before check-in) and right on the docks. The apartment was very clean and had everything you could want. The shower was unusual and took a bit of working out and the hot water was intermittent but as it was 28º outside on the day that didn't really worry us too much. If we came back to Gloucester this would be the first place we would look at to stay.

Nice, clean rooms with working facilities and overall pleasant room. However it is very loud at night as it's next to multiple bars which play music into the early hours of the morning. Not great for parking either, Wouldn't reccommend if you have kids.