Baymont by Wyndham Glenview

Definitely one of the better representatives of this budget Wyndham brand. Plenty of parking, professional reception, easy access to rooms with elevator to upper floors, this place offers clean rooms with decent beds, sink and separate toilet/bath & shower. Only disappointment here were the towels: small and thin. Wi-fi was great, and Direct TV offered reasonable choices. Noise from other guests was minimal, and a room on the side of the hotel away from the highway ensured a totally quiet night. There are several dining options in walking distance including a Korean BBQ place and a superb bakery, Tous les Jours. The hotel’s complimentary breakfast was well stocked with scrambled eggs and links, bagels and toast, waffles and fruit, juices and coffee. The hotel is 10 miles east of the lake, and a straight shot to Northwestern University at a third of the prices of Evanston’s hotels. We will definitely stay at this hotel again.

Nice hotel overall, friendly staff, and very reasonable rates. A little dirty but that's to be expected at this price. The bed was really comfortable, nice firm mattress which I like. The hot breakfast was a nice surprise. My only complaint is that there is no USB charging port anywhere in the building, not in the rooms or in the lobby, so make sure you bring an AC adapter if you want to charge your phone.

Had to look for a different hotel when we couldn’t check in at our original reserved hotel. Due to late hour, RNC convention, and the wonderful ‘global tech outage’, had to drive from hotel to hotel to look for a bed. Luckily found one here, BUT paid more than twice the rates quoted on website reservation systems. Be like us - only stay if desperate!!

Overall it was a good place to stay. Good check in, good service, good breakfast, good location. We'd stay there again.

We had only been in our room for 30 minutes and found out that the 3 mirrors in the room were two way mirrors and the beds were infested with bed bugs. Went to the front desk and asked for a refund as we were going to stay somewhere else. Refused to give us one until the manager showed up. At this point it is about 10:30 at night. We got corporates number and finally got them to order the place to give us a refund but still had to wait for a manager to get there to authorize it. We waited for the manager that took and hour or so the get there and then demanded we show him evidence of our findings. So, we took him back to the room and showed him the test for two way mirrors and then realized that the beds had been stripped of their bedding and were just mattresses. He didn’t believe that the mirrors were what we said and began ripping the backing off the one attached to the closet. He took each piece and threw it to the ground in front of us and he yelled at us to show him where a camera was in the mirror. At this point, we had had enough and so did he. He kicked us out because “the room was destroyed now and we couldn’t stay here anymore.” We ended up having to fear sleeping in our car.

I have stayed at this location multiple times over the past 10 years, always when I visit the area from out of town. I like the location, the staff is always great, rooms comfortable, and the breakfast is a nice touch to start the day. I stayed there for 4 nights, while visiting family, starting 7/8. I’m the type of person who pretty much looks for a hotel where I can sleep, not hang out all day, so I usually overlook smaller issues there, like elevators not working, room keys failing multiple times, broken lights, etc. The first couple of mornings when I woke up in my room and was itchy, I dismissed it and thought I had mosquito bites. That location gets humid in the summer and there are bugs outdoors. The 3rd morning I woke up, I noticed that I had about 20 bites in areas of my body that are always covered by my pants, except for when I shower, or am in bed. When I pulled back the blankets, there were a bunch of black specks on the sheet, which I took pictures of. I left for the day and quietly mentioned the issue to the front desk staff on my way back in that evening. Told him I wasn’t looking for anything, but I wanted to let him know that someone might want to check it out after I left. As usual, the front desk person was super kind, and he also gave me the manager’s name and contact info and encouraged me to reach out to the manager directly. I was hesitant to do that, but after I got back home and my husband noticed the insane number of bites all over my body, mostly on my lower stomach, upper thighs…again, covered areas unless I’m naked (sleeping, shower), he highly suggested that also mentioned that I reach out to the manager, with pictures. I’m generally not one to write a poor review, but I did reach out to the manager after I got home on 7/12, and he didn’t even have the decency to respond to me. After being bitten up that bad, woken up by something crawling on my butt on Thursday night, and seeing all the black specks on the sheets, it seems the professional thing to do would be to at least acknowledge the guest’s complaint, not completely ignore them. Unfortunately, after my last visit, this will be my last stay here and any other of the Wyndham hotels.

Not good at all. I will never stay at a Baymont by Windham again. The 3:00 to 11:00 p.m. guy that checked us in did way too much talking and I think that is why he rekeyed the wrong room which was not even available by housekeeping but since we were assigned to room 226 he keyed our room for 2:36