Guest User
November 16, 2023
The hotel service attitude is poor. Among the two rooms I booked for consecutive stays in two times, the reservation information for one room was different. The hotel checked in without informing or reviewing the room.
During the stay, without communicating with me, I simply packed the personal belongings in one room into a garbage bag, discarded some food and drinks, and then transferred them with my suitcase to another room of my room without permission.
After I returned to the hotel, I discovered the problem and communicated with the front desk. The front desk refused to admit that the approach was inappropriate and did not take the guests' feelings into consideration! I won’t stay at this hotel again next time!
Original TextTranslation provided by Google