Premier Inn Glasgow CC Buchanan Galleries

Room is clean with good shower. Location is very near Buchanan station which is very convenient to travel outside Glasgow.Breakfast is ok, no variation for the whole week during our stay.

Checked in with our son for part of his birthday weekend. We have plans in the morning so had a reasonably early night (or tried) We were unable to get any sleep due to a busker outside our bedroom window with an amplifier, guitar and microphone. Come 10:15pm, members of the public were taking their turn to have their go of karaoke. The volume was ramped up about 11pm where I visited reception. I was told as this was outside the hotel there was nothing they could do, and there was no rooms they could move us to. The manager advised he could request the police ask him to move. The police were walking past all night and done nothing. This went on until 12:15am. Surely if there are complaints (and I can see others on here) management should be able to do something about this? Or the police with the level of noise! After falling over about 12:45am we were again woken, this time in a state of panic at 2am thinking someone was in our room. It was, infact the cupboard door (or at least we thought it was a cupboard) but was actually a conjoining door to the bedroom next door where a drunk party had arrived home, with no consideration for anyone. You can hear them word for word and are basically sharing a room with them it’s so noisy. Come 4am we are woken AGAIN by banging on the door. Again, this was the room next door having their main door hammered but as it was conjoining we heard it from both the hallway AND the joining door. I stuck my head into the corridor to find a man only in his boxers trying to gain access. I suggested he maybe visits reception for a key instead of disturbing everyone else! Also paid for the premium WiFi and it’s stopped a working after 4 hours We have now had ZERO sleep and paid £140 for the privilege, and it’s going to ruin our birthday plans in the morning due to us all having no sleep. I will never return to this hotel between this and the poor experience the last visit.

Currently here just now at 11:15pm. A busker is set up right outside our bedroom window with a boom box. There is a crown of 20/25 people screaming , cheering and having a karaoke session. Been to reception told they can’t control outside the hotel? Surley the manager should be able to go and tell them not to play there! Surley the police should do something of a noise complain? Told there is no other rooms we can be moved too. It’s atrocious. I have had issues with premier inn before and will NEVER return

Always handy for an overnight shopping trip when in Glasgow. Very close to the bus station. Check in was a breeze. Our room appeared to have had a makeover and was well presented with plenty of hangovers. Late check out time is a bonus. Friendly and helpful staff.

Stayed here for a concert. Perfect location for bus station adjacent. Room was clean and had been recently upgraded. Large queue for check in but this was dealt with swiftly. Breakfast was lovely. Buffet style but adequate. Definitely would return.

The bed and room was great. We would have liked to have had the full breakfast but the sausages and blackpudding are not the best. You have also changed the main coffee machine and not so good. The hotel is in a great location for getting around Glasgow

No issues with the room etc, however at breakfast, which wasn’t pre booked, I was charged an additional fee which goes to a local charity, this was despite me pressing the no button twice on the card payment machine. It certainly isn’t the amount that was charged that concerns me but the method that is used. If breakfast was pre booked I wouldn’t have been asked to pay anything additional.