Hotels Near Ganeko Hiijaagaa (spring) in Ginowan

the place is not very convenient, however, if you're driving, it wouldn't be a big issue. There's a convenience store on the ground floor but it closes very early. They're charging 1500 yen per day for parking the reception is located on the 9/F and the check-in is over the machine by scanning the travel documents. The view is very nice and the room is pretty clean but i wouldn't say that it's kids friendly or really suitable for family trip with young kids

Together with my husband and daughter, we stayed 1 week in this beautiful hotel. It just opened last April 2021. Everything was perfect. We are very thankful to the owner and all the staff. They were very professional, kind and really helpful. Victor, Yumi, Olivier, Oscar and Anca were always there to make sure everything is okay during our stay. They gave us delicious croissants with coffee and drinks for breakfast even though it was not mentioned during our reservation. All the rooms come with an ocean view. The sunset from the room is spectacular and very romantic. All we want to do as soon as we wake up is to open the curtains and enjoy the sea view. The room is charming with a tatami-like floor. The bathroom is spacious. Internet is very reliable. The swimming pool on the rooftop offers a panoramic view. The hotel is in a quiet, family-friendly area and just 15mins walk from American village where you can do the shopping and find a lot of restaurants. Thank you for the wonderful experience. We will never forget our sejour and definitely will see you again soon.

Okinawa for the first time in 13 years, beach tower for the first time in 13 years The room is large, the hot springs are very satisfied with the facilities and location such as a heated pool, but ... I was disappointed with the response at check-in. Arrived at the hotel at 16:00 after sightseeing, the lobby was full of people waiting for the reception, and I couldn't be guided at the entrance, so I searched for the staff on this side and told him that I wanted to accept it. Then, I was given a number tag saying, ”We accept it in order, so please wait with this number.” .. When 50 minutes have passed, I look for the staff again and check how long it will take, and he said, ”I can't understand the time. It takes time to confirm because there is a confirmation of the coupon.” Change the question and I ”How long are there waiting?” Staff ”Please wait .. There are 9 more groups in front of you.” I ”How long is it taking for one group?” Staff ”About 15 minutes” Me ”Does it take more than 90 minutes !?” (I don't have a calculation (; ^_^) Staff ”Yes” I'm surprised and can't speak. .. I've already waited for 50 minutes, but more than 90 minutes? ?? ?? I know I can definitely wait for more than 30 minutes If so, there may be a way to guide you in advance, or to leave your luggage first and put it in a hot spring or pool ... I was angry at this response from the first day. Also two months ago Despite his appointment, he said, ”I upgraded to a room above one for free because it will be a very popular room.” I thanked you, but when I went to the room The door is half open? I can hear people's voices from inside. I was surprised to see the cleaner 々. Isn't it an upgrade or a staff reception mistake? I was convinced. The view is not good if it is a family room. I would like to review the system at check-in and review the education of the staff.

Good location and hygiene. Unfortunately, the hotel car park was full when I arrived. The front desk staff offered a free room upgrade which I considered as a compensation. If you don’t have special requests on accommodation, this hotel will be a suitable option.

Stayed for 5 nights with young daughter to enjoy couple of relaxed days. Hotel is located in downtown Naha, it however still provides kind of resort feeling with their beautiful garden incl. outdoor pool & onsen: all really nicely arranged & great facilities ! Rooms are rather basic, more like Japanese business-hotel, but overall sufficient and with modern & fresh decor. Breakfast could actually be of bit higher quality & possibly more food options, also plastic plates give sort of cheap feeling, sorry. (Suggestion: change into „real“ plates inside and rather provide „plastic“ glasses & mugs for outdoor area which will also help to avoid broken glass issue at pool...). Other than breakfast, no further F&B offering, but can enjoy free drinks (incl. beer) and ice cream all-day ! Mostly impressive and really appreciated is their kind & attentive staff from various countries ! All interaction with them (prior to arrival via phone, personal during check-in / -out, front desk for questions & inquiries) was always pleasant, professional & supportive ! To name a few: Mr. Henry, Ms. Okabe, nice lady from Philippines (all front desk) and also nice ********* lady serving ramen at night: thank you & please keep up the positive spirit & motivation ! Overall nice new hotel option in Naha and will surely consider to return for both business & private stays !

Nice view, great customer service and other services including rental car, shuttle bus between airport and the hotel, rides between its parking lots and the hotel , and 12pm check out time. There was mold on the bathroom wall, moss on pool side wall and roof of pool room looked old with black stains . I heard people talking on the hallway very clearly from a room so I was careful being quiet walking with my kids on the hallway. 
The elevator closes quickly and no motion detect sensor so had to be careful. When my kids got off from the elevator before me, the door closed when I tried to get off. I pressed the “open” button but it didn’t work and took me to another floor level…fortunately, my kids were still waiting for me when I went back to them.
There wasn’t much Okinawan dish in the Buffet except breakfast. Lunch and Dinner were same menus. Driving street by the hotel isn’t easy for beginner drivers….streets are narrow and many blinds spot. Be careful driving around the neighbourhood. However, customers service was outstanding, and it was all good experience with the reasonable price. In addition, it was hard to get taxis in rural areas in Okinawa. It seems they have cut off numbers of taxis since Covid has happened. Staffs by the front door can help for calling taxes if you are riding from hotel.

The hotel's parking lot is three-dimensional guidance. It is not obvious. It is not a vacant space next to the hotel. It is more troublesome to ask the hotel staff to help. It is quite convenient to check in. The hotel has a first mail QRcode as long as you scan the counter staff. The hotel parking is 1500 yen a day. No limit If you want to enter and exit frequently, it is recommended to park in the hotel. Otherwise, there are some parking lots nearby. The service of the hotel staff is also very good. Because the family is not comfortable, I accidentally vomited in the corridor and notified the hotel staff. They also quickly helped clean and care about this stay. Triple room is very spacious. Two 29-inch suitcases + one 25-inch can be opened. No problem. The bathroom is big enough. The bath is not too narrow. There are also two pillows. One is softer and one is hard. You can choose your favorite lying next to the hotel. There are two super merchants. It takes less than a minute to walk. It’s very convenient to buy things. The soundproofing is not bad. I didn’t hear the sound of other rooms. It’s more residential. The TV can be connected to Netflix and YT. It’s very convenient to see everything. If you come next time, you will stay.

I used it for one night with two meals in the discovery of color, but the response of the front desk was polite. There were many plans, with two types of theme park admission tickets, all-you-can-eat monkeys' hot water, and lounge (telework support). Normally, it seems to be a double price of 1.5, but it was a fairly good price setting. The hot spring is brown and looks like a golden spring in Arima Onsen, and it becomes smooth at the moment you soak it. The panoramic view from the bathhouse is wonderful and gives you a bliss to be blurred. I took a bath 6 times during my stay and spent more than 24 hours in the hotel / Sarujin hot spring. Both meals were buffets, but the seasoning was delicious and I liked it. I felt the commitment of the chefs, including soup stock, and I ate it so hungry. There are also lunch set bathing plans and good couple plans, so I would like to use it next time. The room changes over time, but it was clean and air purifiers were installed, and the view was good and I was able to stay comfortably.

Lovely hotel by the sea with view of aeroplanes taking off and landing at the airport, which is a 5+min drive away. Room is big and spacious! There's a kitchenette with a decent sized fridge, a microwave and sink. Hotel provides ”bento” breakfast for guest. Note: Hotel maybe near airport, but it's difficult to get cab if you have early morning flight. Best to get reception to book a cab the night before. Also, traffic is heavy in that area in the morning. A 5min on Google maps, can become 15mins.

We went there for personal trip and had good relaxation at the hotel. We were concern the pool scale but there are many pool types and some is enjoyable for adults. Also we can go through to the beach directly from the pools. You have to pay attention to the inside pool is paid pool. The one thing I want to point out is the staff attitude at reception desk. Once we check in, it seems the staff irritated for something and no smile. For the explanation of facilities is also not enough. This is little disappointment for us.