Guest User
November 8, 2024
The paint on the walls was chipping. The counters in the bathroom were chipping. The floor towel was snagged and ripping. The toilet was filthy and sounded like a furious spirit coming back for vengeance. The outlet by the bed didn’t work. So I decided to take a break from this catastrophe and take a dip in the pool, which was surprisingly nice. Afterward I was parched, so I went to get a Cherry Coke from the second floor vending machine, which I found to be sold out. So were the Dr. Pepper and regular Coke. When I finally got a soda—a Diet Coke on the fourth try—I cracked it open only to find it flat, and when I checked, it was expired by nearly three months. Now luckily, the lobby attendant was nice enough to replace it for me without a fuss, but that’s the best I can say about the customer service. Check-in took way too long, and all three of the women at the welcome desk were—at best—lukewarm and curt. By the morning, I didn’t even trust going down for the continental breakfast, and we were out by 9:00. Even for a wayside hotel, this was a terrible experience.