Claire C
November 7, 2024
We have just returned from our holiday. We were a family of 6 (2 adults and 4 children aged from 7 to 17) occupying 2 rooms. We were impressed with the cleanliness of the hotel and there were good amenities. The children loved the pool (outside and inside pools) the evening entertainment was good, bingo, quiz, childrens disco, entertainer etc. They put on a Halloween party which was great. The food was ok but more choice would have been great. There was always pancakes which the children loved but very little fresh fruit available for breakfast. Lunch and Dinner ok but more choice would have been great. As we were coming to the end of our week the hotel was winding down for the winter months. Phillipe on reception was fantastic, always happy to help and very cheerful. Belinda was helpful and friendly and Ashley the entertainment lady worked hard all day and night with the entertainment program. These 3 members of staff are all a credit to the hotel. We did find a lot of the staff to be very abrupt and quite rude with not even a welcome or a smile. Some of the staff cooking the breakfast were very ignorant. This really lets the hotel down as it’s a lovely place. There is a snack bar that’s open 10am to 5pm where you can get toasties, sandwiches, croissants and cakes which were really great. The pool bar was great, didn’t have to queue for long and it was well stocked. Brilliant cocktails. The pools were very cold at this time of year, it would have been nice to have a heated pool. When sunbathing around certain parts of the pool you do get a sewage type smell that comes and goes. There are also lots of cats that have made the hotel their home. The cats didn’t bother us though. Overall we had a good holiday and would return. Limassol marina and shops was no more than a 15 minute bus journey which made a good day out. Going in the other direction you have a lovely resort called St Raphael which is no more than a 15 minute journey.