Swiss-Garden Hotel & Residences, Genting Highlands
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genting Highlands
Swiss-Garden Hotel & Residences, Genting Highlands
Windmill Upon Hills, Jalan Permai, Genting Highlands, Pahang 69000, Malaysia
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Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 4-minute drive from Genting Strawberry Leisure Farm and 5 minutes from Genting Skyway. This family-friendly hotel is 2.9 mi (4.7 km) from Genting Highlands Premium Outlets and 5.8 mi (9.3 km) from Chin Swee Cave Temple.Show More
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Last booked 59 mins ago on our site
4.2/5Very Good·Great Location
Room very clean and compartable..food for breakfest everthing good taste
Guest UserAll 1,423 Reviews
Amenities
Sunbathing areaOutdoor swimming poolMassage roomGymPublic ParkingFreeTennis courtRestaurantCafeTaxi booking serviceConference room
All Amenities
Surroundings
Airport: Sultan Abdul Aziz Shah Airport
(60.8 km)
Train: Medan Tuanku
(38.8 km)
Train: Dang Wangi
(39.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Executive Two Bedrooms Residence
1 Double bed and 1 Single bed
64-70m² | Floor: 22-36
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Shower
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4
Deluxe King Room
1 King bed
34m² | Floor: 6-32
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Check Availability
4
Deluxe Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability
5
Premier Two Bedrooms Residence
2 Double bed
73-76m² | Floor: 22-36
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Shower
Check Availability
5
Deluxe Twin Room
2 Single bed
34m² | Floor: 6-32
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Check Availability
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Guest Reviews
4.2/5
Very Good
1423 reviews
Verified Reviews- Cleanliness4.3
- Amenities4
- Location4.4
- Service4.1
Average for similar properties in Genting Highlands
AI Summary
The accommodation provides good value for money, spacious and clean rooms with modern decor and a mountain view. Convenient location near amenities and friendly, helpful staff. Satisfactory breakfast, some recommend early arrival.
Mohammed.salim
November 28, 2024
It was really amazing to stay at Swiss garden it’s excellent view from hotel just one thing need to improve security officer, no respect
nkh210
November 27, 2024
air panas untuk mandi rosak
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Anonymous User
November 26, 2024
The only thing i would like to complaint is about their service. Please note i have been here before a couple of times. When i booked the same room as before, this time I have received a different room. I had to go all the way down to the lobby to solve this. I argued with a staff because i knew the room type as i have stayed before. The staff repeatedly said "sorry maam, we are fully booked." Classic reply from a receptionist. Then, a staff name Umi came and settle my issue in less than a minute. She looked backed into the records to find my last stay details. She then proceeded to give me the key card. Whats so difficult? Why are they trying to scam us by giving a smaller room? The next issue is regarding breakfast meal. Since i have booked without a breakfast, i then proceed at the counter to purchase breakfast. The staff told me to go up on level 5 to straight purchase at the restaurant. I went and i found they have increased the price and push the price for RM20 extra. I inquired and asked why is it so pricey than before. The staff told me about some quota system and he told me to go to lobby if i wanted cheaper. I was confused why would they sell a different price for in house guest for the same breakfast meal. I went down again n argued n they told me the same thing, after i showed the previous price and they agreed for me to pay the right amount. Imagine the hassle i have to go through because of their poor service. P/s: thanks to Ms Umi for dealing with the issue in less than a minute.
Moses Anak
November 25, 2024
Check in n check out was smooth.Very friendly staff at front desk.Convenient carpark.No rush to take the lift may be not many guest this time.Had great time at the pool.Breakfast was good.Room was clean.Nice view of Genting Highlands.
Guest User
November 24, 2024
Room very clean and compartable..food for breakfest everthing good taste
Guest User
November 24, 2024
Location is good. Room is clean.
ChuxiaoyiSindy Chu
November 22, 2024
The hotel is suitable for family living and comfortable. The iron in the hotel room is really useful. It rained every day in Genting during the few days I was here, so I couldn't dry my clothes. This iron is really useful. So I came again tonight.
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Anonymous User
November 20, 2024
I really don't recommend this hotel.
First of all: hygiene
1. Wow, their hygiene is terrible. The inner wall of the toilet is yellow, which is not cleaned properly. It has a little orange color. Do you know how it feels? It's like rusted. Bfw, how can a toilet rust? ? I can only say that it's really bad. It's really uncomfortable for a mysophobia patient like me! ! ! !
2. I bought an executive room. To be precise, it should give us a good feeling and hygiene. But! There was a dead bug in the second room! I don't know if it's because of poor cleaning or the bug floated in by itself. I think it's really disgusting🤢! ! ! ! !
3. And that quilt, wow, this is the one I hate the most. I don't know what's inside it. I was shocked. Wow, it's so disgusting and dirty! ! ! ! ! The Velcro inside, wow, there are a lot of hairs, wow, you guys don't know how to check the hygiene or are you not careful at all? Hey, I bought an executive room, it's ok, not the cheap one, woi, I bought the cheap one, at least the hygiene is ok
Second: Hotel facilities
1. Wow, that hair dryer is also behtahan, it's broken and old, you don't have the one that can adjust the wind, wow, it can't be adjusted at all, it's soft, walao, and there's a burnt smell when it blows, wow, I'm really scared, I'm afraid it will boom at any time, broooo, it's strong
In short, I really hate this hotel, it's really bad! ! ! !
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MYR 159.00 (approx. Rs 9,940.78) per person per night Adding cot: MYR 50.00 (approx. Rs 3,126.04) per person per night |
Children 3 years old and over | MYR 159.00 (approx. Rs 9,940.78) per person per night |
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | MYR 62.64 (approx. Rs 3,916.30) per person |
Adult | Buffet:MYR 62.64 (approx. Rs 3,916.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2019
- Number of Rooms: 862
Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 4-minute drive from Genting Strawberry Leisure Farm and 5 minutes from Genting Skyway. This family-friendly hotel is 2.9 mi (4.7 km) from Genting Highlands Premium Outlets and 5.8 mi (9.3 km) from Chin Swee Cave Temple.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access and an arcade/game room.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 561 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access and an arcade/game room.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 561 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Massage room
Gym
Public ParkingFree
Tennis court
Restaurant
Cafe
Taxi booking service
Conference roomAdditional charge
Children's pool
Playground
Kids' club
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
Laundry room
Outdoor swimming pool
Gym
Restaurant
Conference room
Playground
Kids' club
Restaurant
Garden Terrace
Style: A la carte, Buffet
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Family-friendly, Traditional
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 06:30-22:00
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