Hotels Near Susana Homes Park in General Santos

The room was spacious and clean. The location was excellent, offering great convenience. It was close to shopping areas and had easy access to food options. The breakfast was excellent, and the dining area was large. The staff were friendly and helpful.

The rooms are comfy enough, and the A/C, though box type, is not too noisy. Breakfast is OK, and airport pickups are cheaper than a taxi. But... P2800 for the cheapest room is daylight robbery, and you even have to pay P350 extra per night for a fridge. You don't get hand towels, only bath towels. There's no room safe. And both TV (Sky) and wifi (PLDT) are absolutely awful. The TV channels keep breaking up and are almost unwatchable, and the wifi is extremely slow and keeps dropping out completely for minutes at a time. If you stay at this hotel you will end up using your mobile data just to avoid being driven mad by connection dropouts. The in-house wifi won't even load Wikipedia. What is it about Gensan hotels that stops them providing usable wifi? The Royale Hotel wifi is terrible, the Greenleaf wifi is terrible, the Grand Summit wifi is terrible. The only (just about) usable wifi is at the Microtel (which has awful breakfasts and is also seriously overpriced). I come to Gensan several times a year, and now I just resign myself to using massive amounts of mobile data every time I come. Gensan hotels, you are holding your city back.

I booked a king suite with them and when it came time to go I was informed that the king suite was no longer available! With a ”no refund” policy in place, they took my money for a room the didn't even have! So they were willing to pay for my stay at a couple of nearby hotels instead. Both were worse dumps than this one. In their behalf, they were willing to work with me and we settled on a future stay at their hotel in a king suite. The room was not very big for a ”king” suite. TV reception was poor and the Wifi was abysmal. They don't have their own restaurant, instead using the one downstairs located in the little mini mall where they are located. It didn't offer much but it was OK for a quick bite before leaving for the airport. There is a bigger mall across the street, however half of that mall is closed due to a fire resulting from a previous earthquake. There is a 24hr convenience store located in their mini mall for snacks and drinks. I would have expected more for the money, but then this is the Philippines and anyone who has ever read Dickens could learn a ”great” deal about ”expectations”. Ha! (sorry, couldn't resist)

The building is quite old.. but the staffs are all nice

Cool And comfy

The hotel is good, but it is often not booked. This is one of the best sprinkle shops in General City. No other hotel is incomparable in terms of facilities or services.

This review is based on the premier room which is P4990/night. The room was basically OK with plenty of storage space and a big desk (but no spare power sockets anywhere near it). The sofa was torn in several places. The wifi was reliable but only about 8mbps. The king bed was actually 2 single beds with a ridge in the middle. The TV signal was bad and the picture kept breaking up. The room curtains don't shut out the light because the A/C unit is too big and gets in the way, and the windows are not double-glazed so the traffic noise is seriously loud. But the worst thing about the room was the bathroom, which was tiny and impractical. There are no spare shelves to put your toiletries, and the shower design causes water to flow all over the bathroom floor. To see the room service menu you have to scan a QR code, but the hotel's website is broken so that doesn't work and you have to get someone to bring the menu to your room. Breakfast was poor quality (pizza? really?) and the breakfast room doesn't seat enough people so you end up waiting around for a table. No fresh juices, only sugar-packed artificial stuff. I saw an espresso machine after breakfast but wasn't offered this choice when seated. Overall, the Avior is extremely disappointing (everything looks pretty but is very badly designed) and I won't use it again. It's definitely way, way overpriced. The premier room is worth maybe P2000/night, no more. I dread to think what the standard rooms are like.

The lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.

Stayed for the Tuna Festival - hotel is perfectly placed, close to several restaurants and a 7/11 just around the corner. Room was nice and clean although facing the road was quite noisy - very little sound insulation from the single glazed windows. I had to use earplugs due to outside noise. Breakfast adequate. Staff very helpful.At the time construction was taking place on part of the building, very noisy during the day, but that should have been completed by the time of this review - hopefully ! all in all an ok stay & probable would stay here again.