Ronnie
January 2, 2025
I have a very bad impression of this hotel. The only thing that is worth mentioning is their private beach, which is quite large.
When checking in, I found out that there is a boat transfer service, which costs 344 MYR for two people.
There were dead bugs on the bed on the first day of check-in, and ants all over the floor. We planned to go there for New Year's Eve, so we went to their restaurant on the night of the 31st. Since it was New Year's Eve, the price of the restaurant was 485 MYR per person for a buffet, which was quite expensive. But the quality was a mess, and there were ants on the tableware. Including the service charge, the total cost for two people was 1152 MYR (I asked again that the normal dinner price was 140 MYR). I went to see the dinner the next day, and the quality was even worse.
The hotel had a power outage at around 12.20 pm on the 1st, with no air conditioning and no internet, which lasted for more than an hour. This was a very bad thing in Kota Kinabalu with hot weather. This was not the end. The water was cut off again on the next morning until more than 12 am, when we were about to check out to catch the 1pm boat. Unable to wash.
When we arrived at the hotel, we took the 1pm boat, and our luggage was forgotten on the island. We waited for an extra hour, and they sent another boat to deliver the luggage. The staff was very dedicated, and when the boat came, they quickly brought our luggage over, sweating all over.
There were no convenience stores on the island, so overall, it was a bad vacation, and it is not recommended to stay at the hotel here.
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