Hiranoya

Poor arrangements when checking out You may have written the name in the wrong kanji or entered the number of guests incorrectly. I was told that incorrect information was correct. I felt really bad at the very end.

Don't stay here, this is a black shop that charges people randomly!!! Our breakfast fee was charged twice!!! It was originally 4400 yen for two people for two days. When we checked in, the female front desk told us that we had to pay first before we could have breakfast, so we had already paid for breakfast when we checked in. As a result, when we checked out, the front desk said that we didn't pay and asked us for 4400 yen again. There is no surveillance and it cannot be retrieved; and when we paid for breakfast when we checked in, the female front desk did not give us a receipt. Everyone at the front desk can't speak a few words in English, and the female front desk who charged randomly can't even speak a word. She used translation software throughout the whole process and confused us! I seriously suspect that this person put the 4400 yen we paid when we checked in into his own pocket and deliberately didn't give us a receipt! ! ! We booked a room on Ctrip, because there was only a room without breakfast, so we ordered breakfast when we checked in. Don't go there unless you want to be cheated! And the breakfast is terrible! Small quantity and poor quality ingredients! The hotel has not changed since its renovation in 1992, so all the facilities are very old! We had no choice but to pay for breakfast again. The front desk staff also worked together, so we had to pay for breakfast again! We were cheated!