Xueditanzhao
November 20, 2024
To be honest, this is the only one that is below my expectations among the five hotels I stayed in Sri Lanka this time. The room is located in a long corridor, which is not very pleasant to walk through: first, the corridor is quite hot, and second, there is a distinct smell of gasoline. After arriving in the room, I was bitten by mosquitoes, and even after turning on the mosquito repellent, the mosquitoes continued to bite, and I finally had to spray myself with mosquito repellent. The air conditioner in the room is very loud, and the shower head in the shower room also makes a harsh noise under the impact of water flow - these problems make me feel that they should not appear in a hotel of Amman's level.
In addition, since Amman's massage program is very famous, I booked a Shirodhara massage. As a first-time guest experiencing this program, I didn't know that I couldn't take a shower or go out within two hours after the massage. The staff didn't inform me in advance, which resulted in my original itinerary being disrupted. Moreover, after the massage, they asked to go back to the room to drink hot water and turn off the air conditioner. At this time, I realized that there was no kettle in the room. After turning off the air conditioner, the room was very stuffy and oily, and coupled with the trouble of mosquitoes, this experience was really unsatisfactory.
Of course, apart from these issues, the service in Amman is still excellent as always. They gave me a beautiful bookmark on the first night, which I liked very much; when I left, they folded a little elephant on my bed with towels and put my sunglasses on it, which was full of humor and warmth. The bed in the hotel was very comfortable and the sleep quality was very good. On the day of watching whales, they thoughtfully prepared a packed breakfast for me, and the pool and yoga experience were also great. After the yoga class, they also sent sweet coconut water.
Overall, despite some unsatisfactory aspects, the friendliness and meticulous service of the hotel staff are still commendable.
Original TextTranslation provided by Google