The OneFive Marine Fukuoka

The location was farther than I thought!! The location was ambiguous, and the air conditioning was weak, so it was too hot in the middle of summerㅠㅠ I booked a non-smoking room, but it smelled a lot of cigarette smoke The staff were friendly and you can store your luggage~

Non-Japanese service staff, but very nice 👍

I stayed here for an event at the Fukuoka International Congress Center. The staff were not Japanese, so it was hard to understand Japanese. There was only one elevator, so I had to wait. I was told to ask for cleaning because it needed to be done, so I said I would check the other rooms on the first day, but the room was not cleaned on the third night.

Convenient location and small room

The staff are friendly and although the bathroom is small, the room is spacious and nice.

I stayed with my wife and son, and the room was clean. I was mentally prepared for the cramped hotel rooms when traveling in Japan, so I chose a room for 3 adults when I made the reservation. However, I discovered the hotel when I checked in. The room reserved for us was a small room with only one double bed. We stated that the room was reserved for 3 people and asked the hotel to arrange a room change. However, we were refused. The hotel said there were no spare rooms, so we had to stay for the second time. One day, a guest checked out and asked for a change. The next morning, we saw that a room with a double bed and a single bed had been checked out. We immediately went to the front desk to check. They replied that no one had booked that room, so we asked to change the room. They said that there is no problem with adding money, but the hotel responded that they could not change the hotel, nor could they pay more. They could only buy another 2 days of accommodation. We tried to argue with them again, but the reply we got made us feel that the hotel's attitude was just that. It cannot be replaced. These things cannot be solved by the hotel. We can only be forced to accept the payment of a room for 3 people and get the treatment of a room for 2 people. I do not recommend everyone to stay in this hotel. If you must stay here, everyone must ask clearly first. We will only pay according to the availability of the room. We originally planned to stay here during our September trip, but we have canceled it now because there are several options nearby with better prices and better services.

Even though I booked a non-smoking room, there was a musty smell inside the room. ㅠㅠ But other than that, the staff, service, cleanliness, and location were all good. I intentionally booked a hotel close to the port, and it was nice to take a walk in the morning. I had a good stay.