Hotels Near Rusugaiwa (Rusu Rock) in Fujikawaguchiko

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

As a traveller with large tattoos, I wanted to leave a review here confirming that this onsen allows for guests with tattoos. This is the onsen review only. I went in the early afternoon on a Saturday and, while initially I shared the onsen with 4 other Japanese ladies, eventually I had the whole onsen for myself. Very hot water, 1 indoor pool and 2 outdoor pools, although one was not in use and empty. 1000 yen for 2 hours (bring your own towels), English website, easy to access from Kawaguchiko station.

We enjoyed the gorgeous fuji view from the room which was exactly the same as the photo we saw online. The hotel provided free warm packs and snacks in the lobby which was caring. There were also welcoming snacks in the room. However, as far as we know, the hotel provides free shuttle service to/from Kawaguchiko station but it was disappointing that there were no way to book online. I tried to contact the hotel directly via email but received no response from them. Eventually, we took a bus from Kawaguchiko station and walked up the hill with our luggages, which was very inconvenient. Besides, the dinner style/menu was only available at dinner time so we couldn’t take it into consideration when we decided the date of our stay. Other than the above, the overall experience was nice with high CP value.

We checked into Kasuitei Oya for just one night, as we were visiting Kawaguchiko and Mount Fuji en route from Tokyo to Matsumoto. The hotel sent a collection shuttle bus to the train station and was there in a flash. The staff at this hotel were excellent - they were very attentive and happy to spend time suggesting local things to visit. The room itself was beautiful with a great outlook over the lake. We booked a Western style room, which still had the traditional tatami mat area for relaxing but also had a raised Western style bed, which we enjoyed. We really enjoyed the baths and considered booking the private bath for an hour. In the end we just used the standard baths and the outside one was really lovely. I watched the full moon rise from the bath overlooking the lake - magical moment. Although you don't get a Fuji view from the baths or the room in the hotel, there is a balcony up on the same floor as the baths where you can see Fuji. The location of the hotel is brilliant - you can easily walk to restaurants and everything else you need. We spent a nice evening at a very nearby Izakaya called Cooliya bar, recommended by the hotel and a great place for some tasty plates and a couple of drinks later in the evening. We had the traditional breakfast in the morning. There were a lot of dishes within the breakfast - beautifully presented but a little bit too much food for me in the morning, with some of the dishes a bit on the experimental side for us! Overall, a great stay and would recommend.

Really clean room, as with all hotels in Japan, and the room was so white, aesthetically pleasing. Dedicated room for washing with detergents provided, vending machines and even bikes here for you to rent and use during your stay here. Beautiful view of Mt Fuji once you get up on a clear day, what’s not to love it here?

Pleasantly surprised by the size of each “room”, since each room is a villa with two levels plus a rooftop. It was awesome to be able to stay somewhere with a view of Mt Fuji. Staff were friendly and helpful, definitely recommend!

Fantastic location, super clean facilities , the front desk is amazing , kind and very attentive. Worth buying the ticket with discount straight the the front desk, they grant you entrance in the park 30 minutes before they open to all costumers . The picture about the bath is not in there, but the Onsen about 15 minutes on foot . They shouldn’t post that because it gives the costumers the sensation that is inside the capsule hotel.

An absouloute 10/10 hotel for this price is amazing, Fuji q highland is literally next to it and they give you discounts to enter the amusement park if u get at the hotel is way cheaper, the service is really good, the receptionist are very nice, they speak good English for a japenese, also if u arrive before the check in time they will help u put the luggage at ur room that u are staying at when it is ready. Food is exceptional u get a 4 star hotel buffet if u stay at the hotel as an optional the food is amazing, if ur room is at the 4th floor is just a 30 sec walk very close. The hot spring is amazing included with towels and lockers. The room experience is amazing they provide u with a massive shower place for a hotel and an amazing bathroom washroom essentials. They also include u with a massage chair that is really comfortable. 10/10 experience Absolutely recommend to stay

Second visit. Mt. Fuji is clear in winter. In the morning, I went to the illumination square in front of the restaurant because it was Akafuji before sunrise. From the right end to red purple, when the sunrise started at about 1 ／ 3, I returned to the magnificent Fuji, but the sunrise on the left, the full moon on the upper right, and Mt. Fuji in the middle. I have to see this. Under the sunrise is the sea of clouds in Lake Yamanaka. The view that there is everything to see. Since there are many families, the rooms are large and you can see Lake Yamanaka and Mt. Fuji from all rooms. The bath is on the 2nd floor with B1 and the mountain trail is clear from the observation bath. You should see people in the season. It is a good hotel that is calm.

The overall experience was very good. First of all, the hotel drove to Lake Kawaguchi to pick us up. The connection was convenient. Otherwise, I wouldn’t know what to do in heavy rain. The overall service was warm and thoughtful. Secondly, the accommodation environment is retro and quiet, and the facilities are a bit dated but of good quality. Compared with other standard rooms, it is a fresh experience and has many memorable points. Finally, for viewing Mount Fuji, Lake Kawaguchi is more lively and mature. Accommodation in Lake Yamanaka is cost-effective, closer to the mountain, and there are swans, which is completely satisfactory for viewing.