Guest User
July 10, 2024
[Front desk] When you check in, you will be given a welcome drink (herbal tea) while being given an explanation of the hotel. You can park in front of the hotel, which is very convenient. There is a staff member at the parking lot who will guide you to the front desk and carry your luggage to your room. [Guest room] Central building Superior room 35m2 THE KUKUNA is one of the best places to see Mt. Fuji, with a view of Mt. Fuji🗻 over Lake Kawaguchi directly in front of you from every room. The guest rooms only have shower booths🚿 and no bathtubs, but there is a large hot spring bath, so this is not a problem. There is free mineral water and Mt. Fuji cookies. It is a shame that there is no empty refrigerator to bring in. The Hawaiian-style indoor clothing is quite questionable and you don't see many people wearing it. The room feels a little cramped for three people, but it should be fine for two people. [Large hot spring bath] On the 9th floor, there are separate large public baths for men and women, each with an open-air bath and sauna. You can enjoy the magnificent view of Mt. Fuji from both the open-air bath and the indoor bath. The men's and women's baths switch depending on the time, but there is not much difference. Since bath towels are not provided in the large public bath, you must prepare them from your room. Is this a minority for a high-class hotel? [Dinner] There are three dining options, and you can choose from creative course meals + half-buffet, teppanyaki grill, sushi counter, etc. This time, we had a creative course meal in a private dining room. The staff who served us were very considerate, and the appearance and taste were both satisfying! [Breakfast] A Japanese and Western buffet-style breakfast in a dining room with a pleasant view of Mt. Fuji. The variety is rich, the taste is satisfying, and it's very satisfying! Please try the specialty French toast! [Service] The service provided by the staff was generally good, but the hotel itself did not offer a lounge with free drinks for guests or any space to relax within the building, which was disappointing as this service is now offered even at business hotels. The hotel is in a great location, so if it's a clear day and you can see Mt. Fuji, you can be satisfied with the overwhelming presence of Mt. Fuji, but... if you stayed on a day when you couldn't see the Mt. Fuji at all, I would seriously question whether the accommodation was worth the price, given our cheap house.
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