Frigate Bay Hotels with Airport pickup service

Having spent 3 weeks here to really experience a ‘holiday’ rather than staying at our beautiful family home from home on the island- this review should’ve been better but unfortunately it’s down to individuals who clearly do not understand the importance of hospitality and customer service OR it’s probable that they are selective with which guests they treat appropriately. This hotel really needs to revisit staff training to educate staff etiquette to ALL customers from ALL parts of the globe… Mumbling comments between themselves in native tongue thinking guests do not understand what is being said is PURE ignorance and demonstrates slack attitudes. You would expect staff to remain professional at ALL times and represent the brand you work for in a positive light. Perhaps feeling just a little too comfortable in job security and relaxed here to care that much. Some of the attitudes do not match the beauty of the island. We do recommend you don’t believe the hype and try a different hotel on the island as the praises sung about the Marriott do not in anyway match the service. We were told when asked which hotel is the best on the island that it was this one. However we had family members stay in the other hotel up the road and they were very happy. Clearly St Kitts is proud of this hotel standing out in all its splendour but sadly some staff are letting it down. The hotel itself - PROS are that you have no problem getting Sun loungers by the pool. The hotel room we had was spacious & sufficient. Albeit showing signs of tiredness and in need of much TLC for what you’d expect from the brand. Rooms quite clean. Hareem thank you for being so accommodating and one other male staff member in the snack bar- quite young, dark with a lisp, braided locs- maybe you could teach the others a thing or two about personality. Some of the pool staff were nice and a guy who dealt with the cabana for us. Emerald Spa staff were nice. Sorry didn’t catch names. Gym was decent and it’s Lovely that locals can use the hotel facilities and beach. CONS some staff demonstrate questionable mannerisms as if they aren’t used to hearing different accents. Very inconsistent room service, more often than not you don’t get what you ask for on the menu. Then to rectify it you are charged again the room service charge (I did finally speak to deputy manager about this and was dealt with courteously - thank you). Nothing really here at the hotel to do for children- think you’re missing a trick there. No real greetings during our stay in the lobby, some staff look miserable and unapproachable. Again selective attention only to those I presume they think they’ll get a ‘tip’ from. A few bottles of complimentary waters handed out on check-in…meh. On arrival to the hotel, I left my card on the room for charges and noticed numerous online debits all within the space of 10-15 minutes of each other for numerous amounts ranging from £30 to £400. Luckily they had all declined as I hadn’t

The view from our room was phenomenal. I have not been anywhere or seen anything quite like it. It’s was so therapeutic. My daughter said it was like living in Noah’s Arc – come 3pm and a monkey family make their way to the mango tree outside our room. You can watch sheep and cows walking by in the distance too. Mountain peaks to the left and an insane sea view right ahead. You can see St Kitts in the distance. It’s paradise. Unspoilt, tranquil and serene. The bed was so comfortable. Our room, which is more like an apartment is cleaned daily. All of the staff care about this hotel and the customers. We were greeted and looked after by Derrecka who is graceful, efficient and sophisticated in her approach to hospitality. The manager Christine is lovely and warm and goes the extra mile to make you feel special and welcome. It has a real family vibe. Christine gives us a special tour of the island and we love attending yoga classes with her. The teacher Moira is brilliant. We wanted a massage and they booked an amazing therapist who came to our room. The food in the restaurant is wonderful. The pool is amazing and warm. We chose to take the local bus into town and to the beach, they go fairly regularly from outside the back of the hotel at the bottom of the drive. Mount Nevis has natural beauty and sophistication. My daughter and I had the best holiday here.

Where should I begin??? My family and I was veryyyyy skeptical about booking the Royal St.Kitts Hotel because of all the negative feedback we've seen pertaining to the water situation. But we've decided to experience it on my own, which we didn't regret taking that leap. Our time spent there was exceptional, the check in process was real quick and informative (shout out to Ms.Shermain Paul, you did your thing 😁)I really wish the other agents would take a page from your book, not all of them wasxas pleasant and helpful. But never the less... moving on...Our room was very lovely with a wonderful lake view. We had everything we needed(home away from home). 2 restaurants on site, also on the outside you have other options. Supermarket at your convenience, also beach access and quick taxi service. It was a great 5 nights there. Who knows, maybe next year same time same place.

Marriott’s St. Kitts Beach Club is an oceanfront St. Kitts Caribbean resort with premium villa rentals and one-of-a-kind access to Frigate Bay Beach. Settle into a two- or three-bedroom villa rental with a separate living and dining area, fully equipped kitchen, gracious master suite, and furnished balcony or patio. Restful days at our honeymoon resort are found at our first-class championship golf course, which is adjacent to our beach resort, or with our elegant on-site offerings. Lounge by one of our three outdoor pools, exercise from a state-of-the-art fitness center and choose from an array of dining that includes a breakfast buffet, lunch café, Italian fine dining, steakhouse, beach bar, and more. Whether you're exploring the capital city of Basseterre only six kilometers away or unwinding at Emerald Mist Spa, Marriott's St. Kitts Beach Club is your undiscovered island paradise in St. Kitts, the jewel of the Caribbean.

Located in Charlestown, The Hermitage is in the mountains, within a 5-minute drive of Market Place and Eva Wilkin Gallery. This guesthouse is 1.1 mi (1.8 km) from Nevis Botanical Garden and 1.2 mi (2 km) from St John’s Fig Tree Church.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this guesthouse include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite for lunch or dinner at the guesthouse's restaurant, or stay in and take advantage of the room service (during limited hours).Featured amenities include dry cleaning/laundry services, luggage storage, and a library. Free self parking is available onsite.Make yourself at home in one of the 14 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers.

With a stay at Oualie Beach Resort in Newcastle, you'll be on the beach, just steps from Oualie Beach and a 4-minute drive from Cottle Church. This beach resort is 1.3 mi (2.1 km) from Pinney's Beach and 1.4 mi (2.3 km) from Cat Ghaut Chip 'n Putt.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a satisfying meal at Oualie Beach Restaurant serving guests of Oualie Beach Resort. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

The hotel seems to be under construction, however the staff members are equipped to handle all and any issue that may arise The staff members that went above and beyond to assist as needed are Front desk Stephanie and Bella - professional, reliable and industrious . Both are kind and willing to assist with effective results noted at all times. Restaurant department Rachel and Cherise - friendly and competent with great interaction skills Landscaping Ricardo was always eager and willing to get customers fresh coconuts on site. No request was too difficult for him, he demonstrated his willingness to keep customers happy. He is very kind and very humble . Security Kevin is professional, precise and focus on keeping staff and customers safe as evident by his frequent rounding of the building and ensuring safety with his high sense of awareness. Ikesh is professional and thinks outside the box to resolve any concerns or issue that guess my encounter. He is both proficient and skillful.

Located in Basseterre, Sugar Bay Club Suites & Hotel is by the ocean, within a 5-minute drive of Frigate Bay Beach and Frigate Bay. This beach hotel is 2.6 mi (4.1 km) from Royal St. Kitts Golf Club and 3.5 mi (5.6 km) from Basseterre Cruise Port.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy Indian cuisine at Indian Summer, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11:30 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms.Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

With a stay at The Hamilton Beach Villas & Spa in Cotton Ground, you'll be on the beach, just steps from Pinney's Beach and a 4-minute drive from Oualie Beach. This beach hotel is 14.8 mi (23.8 km) from Basseterre Cruise Port and 2.1 mi (3.4 km) from Four Seasons Golf Course.Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Grab a bite at Yachtsman Grill Restauran, a beachfront restaurant which features a bar/lounge and an ocean view. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 79 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 55-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Another amazing stay at Belle Mont. Frequent day pass and day room guests, this was our first overnight stay celebrating my husband’s birthday. Exceeded expectations! The luxury, views and privacy Belle Mont offers are unmatched in St. Kitts & Nevis. Customer service from planning your stay through to departure is exceptional. Even in the slow season, the restaurant offered a full menu for dinner and breakfast, not to mention it is open when every restaurant in St. Kitts & Nevis is closed! The King Cottage with pool is to die for. We will be back in November with family in the 3 bedroom house, and I am sure a day room stay or two between now and then. Whether you are planning a trip to St. Kitts or a local who needs to take a break and feel pampered, Belle Mont is your go to.