Hotels Near Memphis Amtrak Station in Franklin

Memphis is back! Staff was AMAZING! Hotel super clean and great location. Truly appreciate the hospitality and all the local tips of ”where to go” to ”when to go”. Staff was great in assisting with transportation. No rental car needed! Thanks Sheraton!

The hotel itself is very nice. Our room was lovely, quiet, large, 2 big beds which were amazingly comfortable. Wish I could have taken the pillows home. The room was cleaned daily. I am quite surprised how many reviews have said the hotel is dirty. This was definitely not the case from what we experienced. 15 minute walk to Beale Street although you can use the free shuttle. Reg is so lovely and friendly and you just need to give a tip. Breakfast is $15 each or you walk over to the Sheraton, you can get a tram to various cafes that do breakfast. The Bar opens at 3.00pm and the bar lady is friendly, however the cost of a bottle of wine is $43! To be honest the whole of the USA is expensive for wine! The only reason we haven't given 5 stars to this hotel, the Reception Staff are miserable! We arrived at 2.45pm and went straight to the desk, excited, as you do, to be told abruptly check in is not until 3.00pm so my partner and I sat waiting until 3.00pm after a long time travelling. We then stood about 2 metres from the Desk and still ignored. I had to stand right up at the desk and then the young woman finally said come over to this one. No smile, no greeting, no advice, no nothing. To be treated like that on arrival is disgusting. She either had a very bad day or should not be in a customer facing role! I have never experienced this attitude at a hotel before. Unfortunately we did not catch her name but we did complain to the Manager Bruce about the poor service. Sadly this is one of the things we remember most about the hotel.

Very good, the service is also very good, the environment is also very good, the Flip is also very good, the room is very large, and it feels very good, and will stay here later. We 'll introduce our friends later.

One of the best hotels we have ever stayed in . Staff super friendly love this place . Bar is awesome love the video games to play in lobby . The staff is super friendly an helpful . Food is delicious . Dog friendly our puppy was so happy . Room is awesome bed is super comfortable. The shower is amazing staying another night for sure one of the best places ever !!!

It was very difficult to get to this hotel. Our GPS kept on wanting us to go through Main Street, which is for pedestrians and the trolley only. Entry is from Front street. After turning around and around, we get to the hotel hoping for valet. None that week. We were sent to park on our own in a building on Front street and given a code to go in and out. In my frazzled state, I could not understand the instructions the receptionist was giving me. In the end, he came out and pointed to the building. No fee for that. However, they didn't have large luggage carriers, and as we were traveling for a long time and staying 4 days, we had to do 2 trips with it to transfer all of our luggages. The bar was closed. The room was in the historic Kress building, so we had to cross over to that building from the reception. It was a large suite, with 2 queen beds on one side, half a wall, and a trundle bed on the other side. The room was very confortable. The beds were confortable and so were the linens. Irritants - too much light through bathroom doors! When someone would go to the bathroom, the light shone in my face the whole time even though they closed the door. It was pretty annoying, mostly at night when it woke me up. Also, under his trundle bed was a whole bunch of junk left by preceeding occupants. It was never cleaned while we were there. From the description online, I thought there would be a sofa bed and a trundle bed. Just a trundle bed in our room. We also had a small fridge. We appreciated how, without us asking, they left a bag of towels attached to the doorknob on day 2. Breakfast was OK, the room was fairly small, and a homeless man kept on knocking in the window in the morning. The breakfast attendant did what she could to push him away though. There was waffles, eggs, meats, oatmeal, cereals and breads. We really enjoyed the hard boiled eggs in that location. The hotel is very well located, on Main street and walkable to Beale Street or the Pyramid. The university is right there too. Staff was OK.

The prices for Downtown Memphis hotels were really high and at around £150, this appeared one of the better 'budget' options. We were not disappointed and will not hesitate to stay here again. Free parking (probably the only downtown hotel to offer this) which was gated and secure. The hotel itself was very modern, with fantastic Memphis photos covering the lobby walls. The room itself was much larger than expected, clean and very comfortable. Breakfast was typical budget options but was included in the price and more than adequate. The hotel is on Union and within a 5 to 10-minute walk is Beale St, Peabody, and other Downtown attractions. The only fault we found was the windows are not very sound-proofed and the bikes leaving Beale St on the Wednesday night were very loud at the lights outside the hotel - but that is a minor qualm as it is only on Wednesday this occurs - and the bikes were louder than average bikes.

The motel is very close to the center so it is very easy and comfortable to get there. The good thing was that it is in a gated property so at least it feels safe. I reserved a room for three people but they provided just two sets of towels. The room had the basic. TV, no fridge. The main problem I had was the clean. The room did not feel clean at all. The beds were changed, but under the bed the dust and dirt was disgusting. The floor probably has not been clean from a very long time and there was a condom wrap open under the bed. The walls and doors had spots all over . Overpriced for what you get.

We came to Memphis for the first time, to tour a school for our son. Our stay was made beautiful by Chef Zee, with her warm service and engaging conversation. She ensured we enjoyed our breakfast and gave us tips for places to see around town. We truly appreciate her and will look for her when we return.