Hotels Near Zoo Frankfurt in Frankfurt

Title: First-class hotel at the Zoo - A successful experience Dear readers, I would like to tell you about my stay at the Zoo Hotel, a first-class hotel that offers an unforgettable experience. The buffet was not open to wishes and offered a variety of delicious foods that were freshly prepared. Such a delicious and varied breakfast allowed a power-laden start in the day. The staff at the zoo, especially Mrs Yasemin at the reception, deserve special mention. She was extremely premature, empathical and always ready to help. The service at the hotel was all the way of first-class and contributed significantly to a positive overall impression. The location of the hotel at the zoo is unslaughterable. With direct access to the zoo in the immediate vicinity, it is a great advantage especially for animal lovers and families. You can explore the zoo conveniently without having to walk a long way. The rooms at the hotel at the zoo are comfortable and tastefully furnished. They offer all the comforts you need during your stay to feel comfortable. The cleanness of the rooms was excellent and they were kept innocently. All in all, I can recommend the hotel at the zoo. The first-class location near the zoo, the rich breakfast, the friendly staff, especially Mrs Yasemin at the reception, and the comfortable rooms make the stay a round-round experience. With friendly greetings, Juliano Demuro

The room was incredible for the price - the beds were even comfier than my bed at home! It was clean, and the staff cleaned it daily. We barely saw anyone as reception was closed most of the time, but the lady on check in was polite enough. There was sky tv in the room, hair dryer and the shower was lovely, with hair and body wash provided also! We had a bedroom for 3 with 3 proper single beds and room to spare. Really really impressed. The location was about a 10 minute walk from the Christmas market, with a few bars and restaurants a small walking distance. It was quiet around the location also, not much noise from the street.

Breakfast here was of very good quality with an excellent choice and certainly the best we enjoyed on our trip to Germany. The hotel, although centrally located is not situated in the best area. The room was comfortable and spacious although the shower did not work very well. We were disappointed to find that our room was not cleaned after the first night of our two-night stay and there was no apology forthcoming or any recompense other than the offer of a drink at the bar which we declined. After collecting fresh towels from Reception we were informed that housekeeping had come to our room that morning at 10.00 but we were still in it, which was untrue. We had eaten breakfast and left the hotel by 10.00 to go sightseeing. As we were required to pay in full prior to arrival at the hotel there was little we could do. It certainly did not leave us with a very good impression.

The overall design and layout of the hotel, lobby and the rooms themselves was good, fresh and modern. There were a few issues however that detracted from my stay at the Niu Coin. -I requested a quiet room on my reservation and again on check in (as I needed a good nights sleep for the work I was doing) however the room I received I was awoken a few times during my stay with doors slamming in the corridor, the room doors are spring loaded and slam as people come and go during the night. -The shower curtain in the bathroom was heavily stained at the bottom and there was a slight drain smell in the bathroom on one day of my stay -The own branded shower gel in the bathrooms smelt amazing but the container was almost empty -The Wi-Fi was entirely useless, on the one occasion i did need to work on a business document online the internet connection continually logged me out after 2 minuites. Positives - the breakfast was good - the staff were friendly and helpful - the location was good and overall the cleanliness (other than the shower curtain) was good. The Niu Coin is a good concept and the website, design and layout lead me to believe the company has good vision for a modern hotel brand. However the operational delivery is somewhat lacking in places. The hotel management needs to re-focus on the basics such as cleanliness, maintaince and operational processes - these as all the least glamourous aspects of the hotel business but getting the basics right is key for everything else they're hoping to acheive

Disappointing for a four star. As we arrived prior to check in time, we asked if we could leave our bags in a luggage room. The nice lady at reception put tags on our bags beside the desk and we went about our business, assuming they would be put into a secure room. We had valuables such as a laptop in the bag. We were disappointed to see our two cases still beside the desk when we came back to check in. There was new staff on reception at this point, we picked up our bags without anyone asking for verification that they were ours - not very secure! On the Saturday night, there was a very loud party going in until after 4am a couple of rooms down meaning we got hardly any sleep. Definitely not soundproofed rooms as advertised!! At 4am I could hear commotion in the hallway so I opened my bedroom door to ask them to be quiet. I was very surprised to see a deliveroo driver dropping off food. I did not think it was acceptable for a deliveroo driver to have access to the bedrooms at that hour of the night. We arrived back to the hotel late on the Friday night and there is no security checks at the reception. The door is open and we freely walked up to the third floor no questions asked. Usually the front doors of hotels are manned during the night to ensure safety of it's guests. The hotel did not feel secure. The mini fridge was poorly stocked and when I rang down for prosecco (which is on the mini bar menu) I was informed they did not have any. This was disappointing given it was NYE. Because of covid rules the hotel bar was closed so we couldn't access any drinks in the hotel. It was a double room but did not have a double bed. Two single beds which moved easily out from the wall when sitting up in the bed. Bathroom was nice but smell coming from drain. Disappointing stay overall.

A clean hotel with a good location near the station. Our room was on the 6th floor and thus we had a great view of the Skyline. The room was clean and adequately large. The station environment ok, but we were just sleeping there.

Had to book in here at short notice as Lufthansa had royally shafted us with our flights but to be honest, we wished we had stayed here instead of a more expensive place in the middle of Frankfurt. Close to the S-Bahn station or a €20 Uber ride into Frankfurt itself. Rooms are a decent size and clean. The showers are spot on. Staff were really nice as well. Can't comment on breakfast as we left before. There doesn't seem to be much in the area but the McDonald's round the corner was enough for us. As a base to explore Frankfurt it would be ideal. A lot cheaper than staying in the city centre

Arrived at hotel at 07.15 am on Thursday 21st Sept after a horrendous journey only to find out I had booked the previous night. Chap on reception was fantastic, switched our booking and managed to get us rooms with no charge. Hotel is in a fantastic location, right across from main train station. Doesn't look much from outside, but rooms are great and well fitted out. Staff superb.

Best hotel ive ever stayed in. Best location you could ever ask for. Just across the platform1 of the main train station. If your train arrives at platform1 you will arrive at the hotel in 30 seconds. Super safe. Very bright room. Will always stay here.

Wow- My visit started with the most facetious, arrogant, condescending harridan I've ever had the misfortune to encounter at any hotel, ever. Baffling how such an obnoxious person is employed in the hospitality industry. I could write an entire review based on how horrible this person is, but it would likely be banned by Tripadvisor, so let's move on! However, the other staff member I met was the most awesome ever- and totally went above and beyond to ensure my A&O visit went as smooth as possible. (You know who you are- Thank You!!!) As for my lodging- I was relegated to an annex outside the main building, which was not too bad as the weather was agreeable. But having to walk outside to the reception, lounge, (closed) kitchen or breakfast area in the rain or snow would have been quite unacceptable. Like all A&Os the interior was spotless. My dorm however faced an open lane/parking area often populated by drunk vagrants- or maybe drunk guests. The ground was littered with beer bottles, cigarette butts, and smelly stains (you can figure that one out!). One of the few downsides about A&Os is that six bed dorms are often two pairs of bunks, and two single beds pushed together. Those two beds seems to come with a single locker, so the dorm may be lacking in that regard. The en-suite was great though- spacious and separate rooms for toilet and shower, both with sinks, lots of hot water and even a towel warmer. So yes, as I write the covid thing is still real, and precautions must be taken for the sake of the staff and guests. Which brings me to the only thing I could not abide: despite the hostel being nowhere near full, they seemed to pack each dorm to full capacity before opening another. As they say, there is a reason for everything. But if they want to take covid seriously, my hunch says fewer guests in more dorms might be safer. Especially when the common area washrooms are shuttered- what the heck!? To sum it all up- this may not sound like the best review, but I do generally recommend A&O Galluswarte. Someday when covid is a thing of the past and operations are back to normal, I hope to stay here again.