Popular Steigenberger Hotels in Frankfurt

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Top rated hotels in Frankfurt

Steigenberger Icon Frankfurter Hof

Steigenberger Icon Frankfurter Hof

4.4/5114 Reviews
Frankfurt City Centre (Old Town)
We visit this hotel for one night using AMEX FHR for the booking. We are upgraded to a junior suite #569 at check in. This is the top floor at the hotel. The view from the room is rooftops, but the room is large and recently updated with every creature comfort. The bathroom is large featuring double sinks, toilet with bidet and separate tub/large shower with electronic temperature controls. There is a non functioning lighted makeup mirror and TV for the bathtub. AC for the room does not cool well but we were provided a fan to help. There are plenty of electrical outlets for charging. Staff are generally very friendly, but wait staff at the terrace lounge and breakfast are not particularly attentive. The lady working the egg station for breakfast is a little snooty. The breakfast buffet is okay but not what I expect in terms of variety for a hotel of this stature. In spite of the minor issues I plan to visit this hotel again.
Steigenberger Airport Hotel Frankfurt

Steigenberger Airport Hotel Frankfurt

4.7/562 Reviews
Airport Frankfurt Area
Didn't reply to the hotel's pre-arrival request for guest information, and while waiting (a long time) to check-in I couldn't see or figure out what the benefits would have been if I'd completed that pre-arrival form. The free shuttle bus stand at Frankfurt airport was almost impossible to find in all the stupid construction zones and I arrived at the hotel well after midnight. (If anybody ever tries to mention how efficient the Germans are, I'll present Frankfurt airport as glaring evidence to the contrary.) It was 50/50 with the hotel check-in staff: the gent at the non-aircrew part of the front desk took ages with the young family who sounded like they were repeatedly asking for something that was not possible. Those of us in the queue behind grew increasingly despaired - would any of us actually be able to use the hotel rooms we paid for that night? I was the third person who abandoned this hopeless queue and went to the ”aircrew only” part of the desk for help. Much much better! Checked in quickly with pleasant small talk to boot and I was in my comfortable room a few minutes later. When checking out the next morning I half expected to see that tedious young family still arguing with the front desk.

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