Hotels Near Souvenir-Paradies in Frankfurt

Small but excellent value rooms for the location. Shower was good, bed comfortable and there is a small fridge. The only small negative was the noise from the street was quite noticeable including the nearby church bells which go off several times a day.

The location is very good, there are many places to visit around. Goethe's former residence is a two-minute walk, the cathedral is only a few minutes away, lv shopping is also a few minutes away, and the Main River is also a few minutes away. . . The room is not big, but the decoration is new. The breakfast is also good.

The location is a bit rough but they do a great job keeping everything clean and cozy. Water in the shower needs a few minutes to get hot but it works fine. Good for solo travellers who don’t mind the location.

Arrived at hotel at 07.15 am on Thursday 21st Sept after a horrendous journey only to find out I had booked the previous night. Chap on reception was fantastic, switched our booking and managed to get us rooms with no charge. Hotel is in a fantastic location, right across from main train station. Doesn't look much from outside, but rooms are great and well fitted out. Staff superb.

Close to Frankfurt railway station which is both good and bad. Lots of access to nightlife but also to the drunken mobs attracted to it. Lots of broken glass and drunken mobs out n about in the morning. Rooms are ok but a bit dated.

Best hotel ive ever stayed in. Best location you could ever ask for. Just across the platform1 of the main train station. If your train arrives at platform1 you will arrive at the hotel in 30 seconds. Super safe. Very bright room. Will always stay here.

The hotel is located in Sachsenhausen and therefore has a perfect connection to the city center. You can be in the city within 5 minutes. Furthermore, the nearby motorway connection is also an advantage. Price-performance ratio is unbeatable. Very nice employees. I was very satisfied with the stay. Thanks to the whole team

I am still staying at the hotel and my experience so far has been absolutely horrible. The checkin was so slow and the male receptionist was disinterested for any greetings let alone offering any help with baggage . Sent me through wrong side of the lift and had to take stairs to get to my room it would have been easier if I was advised to take only 3 steps of stairs and the then the lift which opens right outside the room I was allocated. The cleaning standards of the hotel are awful on next level. The room is so dirty , the corners are filthy and the situation under the beds is disgusting. The housekeeper enter your room to verify if you are staying over rather than checking the system at the reception. The cleaners seem bothered when you ask them to refresh your room and they don’t greet you at all. It’s like I always have to remind twice if I need something. Customer service runs in negative not even zero . I made the biggest mistake of choosing this hostel /hotel , I have never experienced this bad hotel in my life. My recommendation, spend a little more and book somewhere where the staff actually wants to work. Well apart from greeted by a lovely lady receptionist on Saturday evening , the day I checked in ,,, nothing is right about my stay.

I was in Germany for a meeting and stayed here last night before I fly back home today. It's an airport hotel with a shuttle (more on that below). We arrived back in Frankfurt via the train and made our way to the hotel shuttle pickup in front of Terminal 1B. The sign that lists the hotels that pick up there make not mention of the Vienna house. After a little while, I call the hotel to make sure this is where we are supposed to pick up the shuttle. After 5 calls, the desk picks up and we determine that this is where we are supposed to be. We get to the hotel and go to check in. There are three people/groups trying to check in, and it's not going well. It took us 20 minutes to check in for our reserved hotel room, which is hard to understand. I ask what time we should catch the shuttle in the morning if we want to bet at the airport at 8:30 and the desk clerk just points to a sign on the desk with the shuttle times. We get to our room, which is standing open(?). The queen bed isn't made and has two twin duvets sitting folded on the bed. Okay, I guess this is a DIY project. We go into the bathroom (and I have attached pictures), which clearly has been recently remodeled. The only towel rack is IN the shower. The rest of the towels are sitting on the sink. There's no place to hang our toiletry bag and no place to set toiletries on the sink. The shower is less than 2 feet deep, so when you are showering, there is no way to shower without literally standing in the shower curtain, water getting all over the bathroom (okay, their problem, not mine). Though lacking air conditioning, the room was clean. At this point the hotel would get 3 stars; I'm being generous. We check out and head out to catch the shuttle. The driver eventually pulls up and asks for our ticket (?!?). We explain that last night we just showed our reservation. He says no, we have to have a ticket. We run the hundred yards+ back to the hotel (no the shuttle doesn't pick up in front of the hotel) and to the desk. I tell the them that the driver is demanding a ticket, which until that point no one mentioned. I was told I have to pay for tickets on the shuttle, at which point I say that the reservation that I have says it comes with a free shuttle to the airport. The person at the desk says, no the shuttle from the airport is free, but you have to pay for the shuttle to the airport. I'm not buying this and say no one has mentioned this before, at which point she hands me two tickets to get on the shuttle and I run back and jump on the overpacked shuttle to get to the airport. I have extensively travelled both personally and professionally over the years and this is far and a away the biggest shakedown attempt I have ever experienced. I definitely did not expect it at an airport hotel in Frankfurt owned by Wyndham.

A very pleasant stay again: especially since rooms to the parking place in the 4th floor very quiet, so you could sleep well at open window. A pleasant air conditioning facilitated a good night rest. The seat on the entrance, very protected, allows a good switching after a long day with freshly swallowed beer. Very friendly, helpful and premature staff at both the bar and reception and at breakfast buffet gives the feeling of being appreciated and welcome; it would be unfair to highlight a person namely, Because this applies to all hits! . Small problems have been solved very quickly and extra wishes have also been smoothly fulfilled. Thank you to all who have allowed this work stay so pleasantly.