Guest User
February 9, 2023
We booked a suite for 3 people, and were surprised to see that in addition to the sofa bed in the living room, even the bedroom had a sofa bed instead of real beds. The mattresses were extremely hard, noisy, and very uncomfortable. There was only one overhead light in the living room that used a low watt bulb so it was quite dark and dreary, and there were no table lamps set up next to the sofa/bed in the living room. The bathroom had been set up for the 3 of us with only one towel, the soap dispenser in the shower was empty, and he water pressure was low The top of the exhaust fan over the mini-stove was greasy and not been cleaned for a long time. Overall, the feeling was that the place was not as clean as it should have been. The staff was extremely helpful and tried their best to accommodate our request for additional blankets to sleep on to help soften the hard mattresses, but they said the hotel was completely booked and there wasn’t a single extra blanket to spare. The night clerk very kindly loaned us his own personal blanket, but with the cost of this accommodation, it should not have been on him to help us that way. If not for the great staff, i would have given this property just 2 stars.