Holiday Inn Express & Suites Frankenmuth

Great location and convenient that it’s across the street from the River Shop Place. Clean rooms and lobby and friendly staff. However, our only complaint was the noise and all the commotion. You can hear your neighbors open and close their doors and it was very bothersome and the loud sounds were startling. I would recommend the hotel using soft closing door hinges! We also had a very loud family with kids above our room and for hours kids were jumping off beds and stomping on the floors. Complaining didn’t help either. All of this kept us up in the night.

A few things could be improved. Not as clean as other Holiday Inns that we have stayed at. Think they are understaffed. Lighting in the room was poor. Outside area for smoking was unappealing-cushions on chairs were dirty. Could have night light in the bathroom. Pluses were great location, friendly front desk staff, good, well stocked breakfast, comfortable beds.

This is hotel is by far the dirtiest holiday inn i have ever stayed in . Room and hallway smelled like urine. Carpet was flooring was filthy . Flies in room and bathroom . Complained to manger and staff about room cleanliness and they did nothing for me . The manager made excuse after excuse .

The first room we got had crumbs on the table and the toilet not clean. The second room had popcorn, popcorn kernels, and pretzels on the floor. The floor wasn’t vacuumed, hair in the bathroom and tub. I spoke to Trent, manager, he said he didn’t want to see my pictures. I cleaned the room with cleaning supplies we take.

This was a nice, affordable hotel to stay in during our visit to Frankenmuth and surrounding area in August 2024. We stayed for 2 nights. The room was clean and the front desk staff was very helpful with any requests we had. The only minor downside was the pancake maker at breakfast was not functioning properly during both our breakfasts which was disappointing for our kids. The staff member how was wonderful and put in a fair amount of effort to try and get it working for the kids.

Convenient to book online. We arrived early and room was ready. Staff was nice. Hotel clean. Breakfast was good. Location is directly across from River Place Shops. Very walkable to downtown. Hotel is definitetly a tourist hotel. Beds were uncomfortable. Asked for a room away from elevator and it was next to it so noisy. Loud outside in halls. Air conditioner was loud. Fridge wasn't cold. Shower heads need maintenance as it was half working. Fan in bathroom didn't work well. Was looking forward to a hot tub and not one in pool area. We left day early. Would choose another hotel chain should we return to Frankenmuth.

Stayed here for our first visit to Frankenmuth. It is conveniently located right across the street from the River Shops and an easy walk to the bars, restaurants and shops on S Main Street. Our room was ready on time. Hotel was clean. Very nice breakfast selection in the morning.

We are regular travellers to Frankenmuth, and first time at this hotel. We really loved that we were straight across the street from the River Place shops and a easy walk to all the shops and restaurants on the main street. What set this place apart from the other hotels was the extremely comfortable beds and probably the best included breakfast I've had in years. Keep up the great work Holiday Inn, we will be back!

Typical Holiday Inn Express, clean, nice room. But wow these walls were thin and there were some seriously loud people or maybe a family of monkeys near us, I don’t know. Some people are just painfully oblivious to being courteous to other guests. (Not the hotels fault.) Some of the talking was regular volume though and we could still hear all being said, so that’s why I say thin walls. Good location though, directly across the street from lots of fun shopping and all the touristy stuff in town.