Hotels Near Chisholm Trail in Fort Worth

Good hotel. However, in this price range, I would have expected house keeping everyday. According to the front desk, they are coming only every second day. Not nice to come back after a busy day and see your room / bed not cleaned up. Feels a bit cheap. Would not stay here two night in a row again.

I had a fantastic stay at this hotel! The room was exceptionally clean, the location was perfect for exploring the city, and the restaurant downstairs served delicious food. Highly recommend!

We arrived early and were very grateful that we were able to get a room a couple hours before checkin time. While I was checking in, there was an extremely unprofessional lady (I think she may have been the manager) on the phone speaking extremely loudly and ghetto (it’s the best way to describe her conversation). She was on the phone speaking about getting keys from another location because this location was had low quantity. She went on to say something about the payment and a check needing to clear. I attempted to block out the conversation while I was being checked in but she was sooooo loud. The young lady checked us in and I was actually surprised that we did not receive any type of welcome gift similar to what we receive for elite status. Not even water. We were in a corner room with an amazing view. The room was spacious; however, the bathroom was very tight. The toilet is literally in front of the door which made it tight getting in and out of the bathroom. The room was overall clean, except the floor doesn’t seem to be mopped often. I accidentally dropped some food and got a wet paper towel to wipe it up and it was filthy. The location is perfect with access to lots of high end restaurants. However, gluten free options are limited. I stayed at a different hotel about a block or so away earlier during the summer and it was an absolute struggle trying to find good gluten free options in this area. I doubt that we will return to this location, although I really wanted to like it.

I booked a room, dinner, valet parking, and a spa treatment as a gift for a friend. She really enjoyed the hotel. She loved her massage at the spa, and she said dinner at Whiskey & Rye was good. I’m glad she enjoyed her stay so I definitely feel like it was worth it, but this is my first time dealing with a luxury hotel and I’m a bit surprised that everything seemed so difficult. For starters, I booked the room online. I called to confirm I’d done so correctly because it was a gift and I didn’t want any problems. Initially, I was told the room needed to be in my name and that my friend could be listed as an extra person in the room. I was told that the manager would email me a credit card authorization form and that I’d need to fill it out and fax it back by a certain date. I never received a form so I called back. I was told that the room needed to be in my friend’s name and that I’d be emailed the authorization and I could email it back when I filled it out. I got an authorization link but it wasn’t a form I was meant to fill out, it was just for prepayment but it was listed for $0. I called back again and asked to talk to a manager just to make sure there wouldn’t be any issues. He set me up with everything and said he’d email the authorization. It never came through so I had to call back. Eventually, I got the proper authorization link and prepaid. My friend had no issues with her stay. One thing I found annoying was that I prepaid for a 50-minute massage at the spa. I also paid for a $50 activity credit for dinner. I noticed I was overcharged and my friend said her card was charged as well despite the manager assuring me they just needed her card on file, that I’d be the only one with charges for the accommodations, taxes, and incidentals. Again, I had to call several times and ended up never being able to speak to who I needed to. I emailed corporate and I got connected to who I needed to, but it’s a process and each email reply takes 24-48 hours. I was told that the massage actually costs $50 more than the credit I’d paid for, which seems misleading. I’m not sure why they wouldn’t attach a monetary value to the spa credit instead of advertising it as a fully paid 50 minute massage. Because of that, the credit I’d purchased to cover dinner was applied to the spa treatment, which meant I’d paid $52 for dinner out of incidentals. It’s not a huge issue, but it just feels misleading. The charge on my friend’s card also fell off and I was told that someone should’ve explained she’d have a hold placed on that card in the event of damages. No one did, and I would’ve paid more toward the room and incidentals initially if I’d known that. I’m really glad my friend enjoyed her stay but I don’t know if I’d feel inclined to book here again in the future. The added packages seem more like a headache than just paying for stuff outright. Overall, I wish things were communicated more clearly because it was a confusing process and not something I re

The hotel is in a very lively place in downtown, suitable for any mode of travel.

The hotel is clean and tidy.

September 2022, I checked into the Country Inn and Suites by Radisson in Fort Worth, Texas along with my daughter and 10-year-old granddaughter. On the second night while at the pool there was some activity on the second floor in the window directly above us. A middle aged man approached the window, turned around dropped his shorts and bared himself to us all. The pool is very close to the hotel. My ten-year-old granddaughter saw all of him. ALL of him. To say the least we were all upset. We immediately left the pool, and I went to the front desk to report the incident. Much to my surprise there was not a manager available and would not be available until the next morning. It was not option to even call management, I asked. An employee did have me go outside with him to point out the window. The people in the room heard us at the pool level and quickly closed the drapes. The window was still open. The employees told me the only thing they could do was tell me to call the police. I don’t understand why they could not and would not at the very least inform the people in this room there was a child in the pool. To make things worse that room was on the same hall as ours. Maybe 4 to 6 doors down. The next morning when I went down to speak to the manager, I was informed that there was no manager on the weekends. I was again told my only option was to call the police. When I asked if they could tell me if that room had checked out, they were not allowed to tell me that either. So based on that information we did not use any of the public areas of the hotel the rest of our stay, including the pool or have breakfasts. The hotel no longer felt safe not knowing if we would see this man in the halls, lobby, pool or breakfast areas. On our third and final night of our stay the fire alarms went off in the middle of the evening. When I went down to the front desk to see what was going on, I was informed along with another customer, that an EX-employee set off the fire alarm just to cause trouble. How was an ex-employee able to set off a fire alarm? What else does this ex-employee has access too? What else would he do the cause problems? Between the pervert and disgruntled ex-employee, I did not sleep very well. This location has several major safety concerns. I felt far from safe on so many levels. Not one time was I asked if there was anything I needed. I was told the manager would be informed of my concerns, but I was not asked what my name was or what room I was in. No one really cared. I booked this hotel based on the Raddison name, but we could not get out of this hotel fast enough. So disappointed.