Hotels Near Manor Shopping Center in Fort Lauderdale

I stayed for 1 day prior to boarding a cruise ship and had a great experience. We used MTM Shuttle from the airport. Our driver was amazing and even stopped to drop our bags for storage at the hotel and then took us to Las Ocala and dropped us off for lunch in his golf cart. Our experience with the hotel staff was great. We needed some extras that they made every attempt to provide (printing luggage tags, making a copy). They made food and beverage recommendations which was nice since we were unfamiliar with the area. Alexandra and Marlin were exceptionally helpful.

The check-in process is very smooth and the front desk staff is very efficient. At the same time, the entire booking process and communication process are very simple and efficient, the hotel's facilities are very good, and the coffee tea table in the lobby is also very good and very good.

It was a great experience I would recommend it to anyone

Poor customer service. On the second day of a three night visit, I went to pick up my car from the hotel valet. After thirty minutes of standing at the valet stand I was informed that my car had been towed from the garage the night previously. After another two hours my car was picked up from the tow lot and returned to me. I was given the keys with no apology or explanation. The delay caused me to missed dinner with friends. I was never contacted by the hotel to apologize and unbelievably, to me, they still charged me $34.28 for parking upon checkout. They didn’t even offer to pay for the gas used to drive my car back to the hotel from pompano beach. Other than this extremely poor experience, this is a nice hotel. Relatively new, clean and well maintained. I have stayed here multiple times, although after this experience I will be looking at other properties in the area. There is a nice rooftop pool and several good restaurants in walking distance. The hotel does not really recognize status. As a Titanium Marriott Bonvoy member I have never been upgraded or even given water upon check in (water in room is $7 a bottle). Overall, I would recommend the hotel, but hope that the team there works on improving communication and service.

This is the worst experience I have ever had when booking a hotel on Ctrip.com. Stay one night in Fort Lauderdale and board the cruise the next day. I didn't get a good rest at all that night. I was woken up by a knock on the door at around 1 a.m., and it became quiet after that. I thought someone might be having fun over the weekend and knocked on the wrong door. Half an hour later, I was frightened by the overwhelming knocks on the door. I felt that the hotel was on fire. I jumped up and opened the door while thinking about what to bring with me to escape... When I opened the door, I saw a man and a woman who claimed to be hotel security guards and wanted to check our passports. At about this time, The residents next door and across the door opened their doors and poked their heads in the door. During check-in, our passports have been shown to the counter and copied. Why do we need to check again in the middle of the night? We explained the situation, and the man called the intercom and talked to the hotel for a while, and then said it was okay. I asked what are you doing? He said it was a system problem that had nothing to do with him and left without saying sorry. She was so frightened that she lost all sleep. She went downstairs to the counter to ask what happened. It turned out that someone with the same name also checked in that day. Even so, the middle name was different and the order number was also different. She got the door password on her mobile phone. Fortunately our door was locked and she arrived at night; she could come in when we were out. The hotel was so arrogant and harassed in the middle of the night without even a word of apology. I will never visit this hotel again!

This Four Points property is very close to the Fort Lauderdale port, which makes it ideal for an affordable pre-cruise stay. The lobby is clean and the restaurant/bar offers a nice selection of options. The looked like it had recently been updated but the bones of the room were very dated. The thermostat on the wall did absolutely NOTHING. We needed to control the temperature via the controls on the old-school wall air unit. While the room did cool off, the unit did little to address the humidity in the room. The bathroom was cramped and the shower had limited pressure. When the hotel was last updated, they should have reno'ed the bathrooms to include walk-in shows instead of the super old tubs that are still present. My biggest issue is the soundproofing from the street noise. I've stayed in NYC hotels that had less street noise during the night than this room. If you decide to stay here, request an ODD numbered room as they point away from the street (and to the FLL port).

Except that it's not on the beach, everything else is pretty good. The breakfast is rich, the environment is elegant and atmospheric, the parking is convenient, and the room is big.

This is a pet friendly hotel, so you will see dogs everywhere. We stayed in the room next to back exit the its slaming till.late night and starting early morning made our night almost sleepless. Location i just 3min walk from the shopping area. Breakfast was very good . The swimming pool was closed during Milton harricane, which I think was unreasonable, because nothing was happening on that side of Florida

In order to take a rest on the cruise. There is a shuttle bus to the airport, but there is a charge to go to the cruise terminal. Hotel location is relatively biased, only the petrol station convenience store and far away fast food

Staff was great, especially Rita (Margarité) at the welcome desk. I realized that my phone had fallen out of my phone in the taxi. I had experienced long flight delays & was exhausted, paid cash for the cab & had no record. It was late. She assured me that when the manager arrived in the AM, she’d help me ask the manager to pull the video capture from the arrival area (I noticed there were several cameras there) & give me the info to contact the cab company. Rita was back in the morning & helped me along with Michelle to ask the manager for help. The manager Melinda found the info for me in the morning from the video feed. Everyone was very kind & professional. I thank them very much for their help in getting my phone retrieved! Great stay & helpful staff. I hope Rita gets some recognition & perhaps a promotion as she has LOTS of potential in the hospitality businesses. It was wonderful not to have to buy a new phone & especially not to fret about it on my cruise following my stay at Aloft Ft. Lauderdale! Thanks RITA!! The transportation company with the pineapple welcome logo in the hotel is also great in getting passengers to the cruise terminal.