Wards Hotel & Restaurant
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Folkestone
Wards Hotel & Restaurant
39 Earls Ave, Folkestone, Kent CT20 2HB, United Kingdom
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When you stay at Wards Hotel in Folkestone, you'll be near the beach, within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. This hotel is 10.7 mi (17.3 km) from Dover Castle and 11 mi (17.6 km) from White Cliffs of Dover.Show More
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3.8/5Good·
The room is clean and tidy, the breakfast is rich, and the service attitude is very good.
MishidehouniaoAll 54 Reviews
Amenities
Private ParkingFreeLuggage storageBarRestaurantConference roomMulti-function roomWi-Fi in public areasFree
All Amenities
Surroundings
Train: Folkestone Central Railway Station
(620m)
Train: Folkestone West
(1.2 km)
Landmarks: Holy Trinity Church, Folkestone
(270m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
1
Executive Suite
Non-smoking
Daily housekeeping
Check Availability
6
Twin Room
2 Single bed
Non-smoking
Refrigerator
Electric fan
Towels
Garden view
Check Availability
8
Executive Room
1 Double bed
Non-smoking
Refrigerator
Electric fan
Towels
Garden view
Check Availability
9
Double Room
1 Double bed
Non-smoking
Electric fan
Towels
Microwave
Private toilet
Check Availability
Basic Double Room With Double Bed
1 Double bed
Non-smoking
Private bathroom
TV
Electric fan
Towels
Check Availability
Hide Room Types
Guest Reviews
3.8/5
Good
54 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Average for similar properties in Folkestone
Mishidehouniao
June 19, 2023
The room is clean and tidy, the breakfast is rich, and the service attitude is very good.
Original TextTranslation provided by Google
Peter
August 26, 2024
2nd Stay Central and good staff
Verified traveler
August 18, 2024
Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal)
Staffing levels need to be looked at.
j
August 12, 2024
Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available.
Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater .
Very warm night and fan appreciated but a little squeaky !!
We also struggled with door but think there’s a knack to it .
Shane
August 5, 2024
Nice location. Friendly staff
Guest User
October 3, 2024
This has to have been the worst and dirtiest hotel I have ever stayed in. Rooms not cleaned, with no apologies. Beer lines in the bar not cleaned and staff selling cloudy beer. Staff untrained in all aspects of hotel hygiene. Managerial Father and Son operation with no idea of running a hotel.
Guest User
September 14, 2024
After reading the reviews this was a really disappointing experience. Our double room was small and cramped (comfortable bed though) - the en suite was laughable - a small shower cabin, small sink and toilet separated from the bed by a sliding door. The meal we had in the evening was just about ok. The only plus point was the owner, who was friendly (from Mauritius) and who arranged for us to have some fresh fruit for our breakfast. We will not go back
Guest User
August 26, 2024
I had my wedding here and I can honestly say that everyone and everything was amazing, they went above and beyond, the food was out of this world and catered for everyone's needs. Nothing was too much trouble. I have seen quite a few people put this hotel down but if your expecting a 5 star hotel then go stay in 1, this is a family run business, the building is old so yes some things do need abit of tlc but it is still an amazing place. Thank you so much
Guest User
August 18, 2024
How bad can a place be? We booked for two nights and stayed for two minutes. When we booked we were advised that payment was on arrival but straight away after we booked, our credit card number was used to take full payment. No receipt was issued, we only knew because we saw the bank statement. On arrival the car park was scruffy, with rubbish piled in the corners. We advanced towards the main entrance through an archway so covered with climbing plant we had to tear some away so we didn’t trip over. At the front door were a dead plant in a rusty hanging basket and an elderly Christmas tree. The door, which was locked, had chipped paint and sections missing altogether. After rattling the door it was opened and we were shown into the bar area where a “colleague “ checked us in. We were given a key but no information at all about the hotel. We had to ask where our room was. On arriving upstairs through a dingy corridor we opened the door to the delights of our bedroom. A bed with scratches and carving on the base, blinds hanging at a jaunty angle and windows that did not fasten properly. We left but there was no one in the hotel even to take back our key. Do not believe the good reviews for this hotel. They are either sent by friends of the owner or by people who’s standards and expectations are extremely low
Services & Amenities
Most popular business facilities
Private Parking
Free
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Safe at front desk
Luggage storage
Front desk (limited hours)
Languages Spoken
English
Czech
Food & Drink
Bar
Room service
Snack bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Public Areas
No smoking in public areas
Smoking area
Garden
All rooms non-smoking
Activities
Public beach
Facilities for Children
Children's meals available
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 08:00–11:00
Front desk hours: [Mon-Sun]15:00–21:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1900
- Renovated: 2020
- Number of Rooms: 10
When you stay at Wards Hotel in Folkestone, you'll be near the beach, within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. This hotel is 10.7 mi (17.3 km) from Dover Castle and 11 mi (17.6 km) from White Cliffs of Dover.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.
You can enjoy a meal at Earls Restaurant serving the guests of Wards Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.
You can enjoy a meal at Earls Restaurant serving the guests of Wards Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.